Guest Relations Team Member - $10.50

Six Flags White Water; Alpharetta (GA); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Get Paid Daily

Free tickets (family)

Promotion opportunities

Diverse environment

Scholarship opportunities

Free access to attractions

Flexible scheduling

Employee events & discounts

Job summary

Six Flags White Water in Alpharetta, GA is seeking staff to support membership operations. You will assist Guests with complaints, process mobile and credit/debit payments, sell park admissions media, and distribute tickets and media as applicable.

Benefits include Get Paid Daily, free tickets for family and friends, promotion opportunities, a diverse working environment, and more. Flexibility to work nights and weekends is expected in a fast-paced setting.

Qualifications

• Must be 18 years or older.
• Ability to stay calm in stressful situations and emergencies.
• Able to work efficiently in a fast-paced environment.
• Willing to actively engage guests and deliver great service.
• Excellent customer service skills are essential.
• Able to communicate effectively in English; additional languages are a plus.

Responsibilities

• Comply with debit/credit and mobile payment procedures.
• Provide accurate information to Guests and assist Season Passes and Membership holders.
• Use POS and season pass systems to sell tickets and look up information.
• Handle various ticket transactions, with or without coupons.
• Ensure guest safety and satisfaction during the visit.

Skills

Customer service

Language skills

Guest engagement

Stress management

Job description

Overview

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

What's In It For You

• Get Paid Daily!
• Free tickets for your family & friends!
• Promotion opportunities!
• Diverse working environment
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills

Overview

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

What's In It For You

• Get Paid Daily!
• Free tickets for your family & friends!
• Promotion opportunities!
• Diverse working environment
• Scholarship opportunities!
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills
• Flexible scheduling

Responsibilities

• Comply with proper debit/credit and mobile payment procedures
• Provide accurate information to Guests and assist Season Passes and Membership holders.
• Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
• Handle various ticket transactions with and without coupons.
• Ensure guest safety and satisfaction during their visit to Six Flags.
• Resolve Guest concerns that may arise daily
• Ensure standards of performance for all areas within their responsibilities are met.
• Ensure that image, cleanliness, and courtesy standards requirements are met.
• Other duties as assigned.

Pay Rate

$10.50/hr.

Qualifications

• At least 18 years of age
• Must react well in stressful situations and emergencies.
• Able to work efficiently in a fast-paced environment.
• Willing to actively engage guests.
• Must have excellent customer service skills.
• Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
• Available to work flexible hours on nights and weekends.
• Be safety conscious, while also outgoing with a friendly demeanor.
• Be willing to actively engage guests.
• Fluent in More than 1 Language(Preferred, not required)