Will Call / Guest Relations Team Member

Six Flags Over Georgia; Austell (GA); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

Get Paid Daily

Free tickets

Promotion opportunities

Diverse working environment

Scholarship opportunities

Exclusive employee events

Free access to attractions

Career building skills

Flexible scheduling

Job summary

Six Flags Over Georgia in Austell, GA is seeking a Guest Services Associate to support membership operations and guest services at the park entrances and ticketing areas.

You will handle mobile and card payments, sell park admissions media, and distribute tickets while maintaining high standards of guest service and safety in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• Strong customer service skills and the ability to engage guests.
• Able to work in a fast-paced environment and handle stressful situations.
• Available to work nights and weekends.
• English proficiency required; other languages a plus.

Responsibilities

• Assist guests with inquiries and complaints.
• Handle mobile and credit/debit payments and POS transactions.
• Sell park admissions media and distribute tickets/media.
• Look up season passes and membership information in the system.
• Maintain guest safety and satisfaction during park visits.
• Perform other duties as assigned.

Skills

Customer service

Communication

Flexibility

Languages

Job description

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

What's In It For You

• Get Paid Daily!
• Free tickets for your family & friends!
• Promotion opportunities!
• Diverse working environment
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills

Overview

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

What's In It For You

• Get Paid Daily!
• Free tickets for your family & friends!
• Promotion opportunities!
• Diverse working environment
• Scholarship opportunities!
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills
• Flexible scheduling

Responsibilities

• Comply with proper debit/credit and mobile payment procedures
• Provide accurate information to Guests and assist Season Passes and Membership holders.
• Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
• Handle various ticket transactions with and without coupons.
• Ensure guest safety and satisfaction during their visit to Six Flags.
• Resolve Guest concerns that may arise daily
• Ensure standards of performance for all areas within their responsibilities are met.
• Ensure that image, cleanliness, and courtesy standards requirements are met.
• Other duties as assigned.

Pay Rate:$11.50/hr.

Qualifications

• At least 18 years of age
• Must react well in stressful situations and emergencies.
• Able to work efficiently in a fast-paced environment.
• Willing to actively engage guests.
• Must have excellent customer service skills.
• Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
• Available to work flexible hours on nights and weekends.
• Be safety conscious, while also outgoing with a friendly demeanor.
• Be willing to actively engage guests.
• Fluent in More than 1 Language(Preferred, not required)