Will-Call Coordinator: Customer Service & Billing

Sysco; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Sysco in Columbus, Ohio, is seeking an associate to ensure timely processing of will-call orders at the customer-facing desk. This role includes managing invoices, processing payments when needed, and providing sales support.

The ideal candidate has a high school diploma and at least one year of experience in a customer service role. Strong communication skills and problem-solving abilities are essential for success in this position, which also involves coordinating deliveries and handling customer inquiries.

Qualifications

• At least 1 year of experience in a customer service or customer-facing role.
• Ability to read, write and speak English.

Responsibilities

• Coordinate customer will call and generate pick-ups.
• Provide sales support for customer orders.
• Arrange deliveries and organize vendor pick-ups.
• Support the customer request for credit process.

Skills

Effective communication with clients

Listening skills

Basic math skills

Problem-solving skills

Verbal and written communication

Data entry proficiency

Education

High School diploma or equivalent

Job description

Sysco in Columbus, Ohio, is seeking an associate to ensure timely processing of will-call orders at the customer-facing desk. This role includes managing invoices, processing payments when needed, and providing sales support.

The ideal candidate has a high school diploma and at least one year of experience in a customer service role. Strong communication skills and problem-solving abilities are essential for success in this position, which also involves coordinating deliveries and handling customer inquiries.