Will-Call Warehouse & Customer Service Associate

Wolff Bros. Supply, Inc.; Medina (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Wolff Bros. Supply, Inc. in Medina, OH is seeking a Warehouse – Cash Window Associate to serve customers at the will call counter and manage order pickups in a fast-paced, team-oriented setting.

This role supports sales by ensuring accurate, timely processing of orders. You will lift pipes and materials, organize tickets against inventory, and learn tow motor operation while wearing safety shoes. A High School Diploma or GED and warehouse plus customer service experience are required; hours are

Qualifications

• High School Diploma or GED
• Must have warehouse AND Customer Service experience

Responsibilities

• Provide high level customer service at the will call counter
• Follow up with salespeople or customers about cancelled or voided orders
• Lift pipes and materials
• Work in warehouse wearing steel-toe shoes
• Organize tickets against material
• Pull in route and onsite orders and stock on shelves
• Stage material on shelves and high bay skips
• Assist with pulling orders at day end
• Order supplies as needed
• Void cancellations and follow up with salesman or customer
• Maintain a clean and organized workspace
• Learn tow motor operation
• Answer, transfer and page using the phone system

Skills

Customer service

Education

High School Diploma or GED

Job description

Wolff Bros. Supply, Inc. in Medina, OH is seeking a Warehouse – Cash Window Associate to serve customers at the will call counter and manage order pickups in a fast-paced, team-oriented setting.

This role supports sales by ensuring accurate, timely processing of orders. You will lift pipes and materials, organize tickets against inventory, and learn tow motor operation while wearing safety shoes. A High School Diploma or GED and warehouse plus customer service experience are required; hours are