Will-Call Coordinator: Customer Service

FHLB Des Moines; Cleveland (OH); On-site; USD 19,010 - 28,543; Full time

Job summary

FHLB Des Moines is hiring a Will Call Associate in Cleveland, OH. This position focuses on ensuring efficient processing of will-call orders and providing excellent customer service at the will-call desk.

The ideal candidate has a high school diploma and at least one year of customer service experience. Responsibilities include coordinating customer pickups and handling payment collections.

Qualifications

• 1-year experience in customer service or a customer-facing role.
• Ability to speak effectively with customers or associates.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate customer will call and pick-ups.
• Provide sales support and key in special orders.
• Organize van deliveries and vendor pick-ups.

Skills

Customer service skills

Communication skills

Problem-solving skills

Data entry proficiency

Education

High School diploma or equivalent

Job description

FHLB Des Moines is hiring a Will Call Associate in Cleveland, OH. This position focuses on ensuring efficient processing of will-call orders and providing excellent customer service at the will-call desk.

The ideal candidate has a high school diploma and at least one year of customer service experience. Responsibilities include coordinating customer pickups and handling payment collections.