Will-Call Clerk - Customer & Parts Support (Second Shift)

Peach; Forest Park, Northern (GA, KY); Hybrid; USD 16,531,000 - 25,789,000; Full time

Job summary

Peach State Truck Centers in Forest Park, GA, is seeking a Will-Call Clerk for the second shift (3 PM - Midnight) to support retail center activity, will-call orders, processing returns, and customer walk-ins.

The role requires 1–2 years in a customer-facing or warehouse setting, high attention to detail, and excellent communication. You will greet customers, issue receipts, assist with inquiries, and handle merchandise returns in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in a customer-facing or warehouse role.
• Excellent verbal and written communication, and customer service skills.

Responsibilities

• Greet customers entering will call area.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators and cash registers.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Receive, verify, and store incoming material orders; pick required quantity of material for customer processing or staging.
• Cycle-count all parts bins as needed.
• Stage material in proper location for pick-up/shipment and/or loads on trailer.
• Communicate effectively with others within and outside the work group.
• Other duties as assigned.

Skills

Customer service

Communication

Detail oriented

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Peach State Truck Centers in Forest Park, GA, is seeking a Will-Call Clerk for the second shift (3 PM - Midnight) to support retail center activity, will-call orders, processing returns, and customer walk-ins.

The role requires 1–2 years in a customer-facing or warehouse setting, high attention to detail, and excellent communication. You will greet customers, issue receipts, assist with inquiries, and handle merchandise returns in a fast-paced environment.