Will-Call Parts Specialist - Customer Service & Returns

Peach; Doraville (GA); On-site; USD 19,000 - 23,000; Full time

Job summary

Peach is seeking a Parts Distribution Center associate in Doraville, GA to assist walk-in customers, process will-call orders, returns, and help with warehouse picking. The role emphasizes accuracy, customer service, and teamwork.

Requirements include 1–2 years in a customer-facing or warehouse setting, excellent communication, and strong attention to detail. Must lift up to 50–80 pounds and hold a high school diploma. Minor drug screen/background check apply.

Qualifications

• Education: High school diploma or equivalent.
• Years of Experience Required: 1 to 2 years.
• Experience required in: Customer facing role and warehouse order selecting.

Responsibilities

• Greet customers entering will call area.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators and cash registers.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Receive, verify, and store incoming material orders; pick required quantity of material for customer processing or staging.
• Cycle-count all parts bins as needed.
• Stage material in proper location for pick-up/shipment and/or loads on trailer.
• Communicate effectively with others within and outside the work group.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Sales skills

Time management

Organization

Education

High school diploma

Job description

Peach is seeking a Parts Distribution Center associate in Doraville, GA to assist walk-in customers, process will-call orders, returns, and help with warehouse picking. The role emphasizes accuracy, customer service, and teamwork.

Requirements include 1–2 years in a customer-facing or warehouse setting, excellent communication, and strong attention to detail. Must lift up to 50–80 pounds and hold a high school diploma. Minor drug screen/background check apply.