Will Call Associate (Customer Service)

Palmer Food Services; City of Rochester (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Benefit Time (PTO, Holiday and S…

401k Retirement Plan with Employer Mat

Eligibility for Annual Profit-Sharing

15% Employee Discount on Retail Groc…

Associate Discounts on Warehouse Food

Job summary

Palmer Food Services in Rochester, NY is seeking a Warehouse Associate for a full-time manual-labor role. You will select and assemble orders, assist customers, operate the warehouse system to print invoices, and maintain accuracy in cash handling as needed.

The job requires a high school diploma or GED, basic reading/writing, and comfort working in a cold environment. This position offers competitive pay and benefits, with opportunities to grow through performance and contribute to our mission

Qualifications

• High school diploma or GED required.
• Basic reading, writing and math skills are essential.
• Experience with warehouse software is preferred.
• Customer service or clerical experience is a plus.
• Ability to work in a cold environment and lift up to 50 lbs.

Responsibilities

• Select and assemble orders and stage efficiently.
• Provide exceptional customer service and develop relationships.
• Maintain and balance the cash register.
• Utilize the operating system to print invoices and orders.
• Assist customers with product questions.
• Perform weekly and daily maintenance as assigned.
• Be a reliable and cooperative team player.

Skills

Basic literacy

Math skills

Customer service

Warehouse software

Attention to detail

Machinery operation

Teamwork

Education

High school diploma or GED

Tools

Warehouse software system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Full Time Manual Labor Rochester, NY, US

Salary Range: $18.00 To $19.00 Hourly

Why Palmer Food Services

We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values.We value each member of our diverse and talented team-because at Palmer Food Services, our associates are our unfair advantage.

What We Value

• Honesty & Integrity
• Family & Community
• Dependability & Loyalty
• Compassion

Roles and Responsibilities

• Select and assemble orders and stage efficiently
• Provide exceptional customer service and develop relationships
• Maintain and balance the cash register
• Utilize the operating system to print invoices and orders
• Assist customers with product questions
• Perform weekly and daily maintenance as assigned
• Enjoy working together as a team fill in as necessary and engage fully in their environment. This includes a willingness to learn new skills for personal advancement and the growth of the company
• Other duties assigned by the manager on duty
• Presents a professional image to internal/external customers and vendors with appropriate dress according to the work situation while maintaining good grooming and hygiene
• Be a reliable and cooperative team player, fill in as necessary and engage fully in the working environment.
• Demonstrate willingness to learn new skills for professional advancement and growth of the company.

Qualifications

• High school diploma or GED
• Basic reading, writing and math skills
• Computer knowledge with ability to adapt to warehouse software program
• Customer service or general clerical office experience
• Comfortable with machinery reaching heights of 25 ft.
• High attention to detail and accuracy
• Ability to perform duties in freezer and coolers
• Ability to work calmly under pressure in a fast paced work environment

$18.00- $19.00/ hour

Shift: (Subject to change)

Monday- OFF

Tuesday- 7:30 AM- 4 PM

Thursday- 7:30 AM- 4 PM

Friday: 7:00 AM- 5:00 PM

Saturday: 6:30 AM- Noon

Sunday: OFF

Physical Demands

• Must be able to stand, walk, stoop, bend, kneel, sit, operate warehouse equipment.
• Must be able to use hands to handle, feel, finger; reach with hands and arms, see, talk and hear.
• Must be able to regularly lift and carry up to 50 lbs, frequently lift and carry up to 100 lbs
• Ability to work in a cold environment for extended periods with temperatures reaching -10 · Possess normal vision with or without correction and able to distinguish colors
• Possess fluent speech in English, writing and communication skills necessary to effectively carry out job functions
• Must be able to read and comprehend work related materials, numerical data and diagrams.

Benefits of working Full- Time at Palmer Food Service

• Medical, Dental and Vision Insurance
• Paid Benefit Time (PTO, Holiday and Sick)
• 401k Retirement Plan with Employer Matching
• Eligibility for Annual Profit-Sharing Bonus
• 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood)
• Associate Discounts on Warehouse Food Products