Will-Call Warehouse & Customer Service Associate

Sonepar USA Inc; Katy (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Disability coverage

Life insurance

Wellness program

Gym reimbursement

EAP

Job summary

Crawford Electric Supply is seeking a Will Call Associate at our RDC/Branch to assist customers, manage the sales floor, and keep pricing and stock accurate. You will interact with customers, process transactions, and support warehouse tasks while maintaining a safe, professional image.

This full-time role offers strong benefits and opportunities within the Sonepar group, with a culture built on growth and teamwork. Training and ongoing development are provided to support your career path.

Qualifications

• Some warehouse experience preferred.
• Must be willing to interact with customers.
• Ability to lift 25lbs.
• Must be willing to be certified on warehouse equipment.
• Good Computer skills.
• RF experience a plus.

Responsibilities

• Ensure all customers are taken care of in a timely manner
• Ensure area is clean and neat
• Clear out all tickets older than 5 days old
• Maintain appearance, stock, and pricing on bargain rack
• Remove items from bargain rack after 30 days
• Responsible for customer traffic in warehouse
• Ensure all customer service requirements are met, such as Quick Service, Professional Image and Respectful Communication
• Make sure all returns are handled according to company policy
• Ensure all cash transactions are handled correctly

Skills

Customer interaction

Physical stamina

Computer skills

RF experience

Tools

RF scanner

Warehouse equipment certification

Job description

Crawford Electric Supply is seeking a Will Call Associate at our RDC/Branch to assist customers, manage the sales floor, and keep pricing and stock accurate. You will interact with customers, process transactions, and support warehouse tasks while maintaining a safe, professional image.

This full-time role offers strong benefits and opportunities within the Sonepar group, with a culture built on growth and teamwork. Training and ongoing development are provided to support your career path.