Will Call Associate

Sonepar USA Inc; Katy (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Disability coverage

Life insurance

Wellness program

Gym reimbursement

EAP

Job summary

Crawford Electric Supply is seeking a Will Call Associate at our RDC/Branch to assist customers, manage the sales floor, and keep pricing and stock accurate. You will interact with customers, process transactions, and support warehouse tasks while maintaining a safe, professional image.

This full-time role offers strong benefits and opportunities within the Sonepar group, with a culture built on growth and teamwork. Training and ongoing development are provided to support your career path.

Qualifications

• Some warehouse experience preferred.
• Must be willing to interact with customers.
• Ability to lift 25lbs.
• Must be willing to be certified on warehouse equipment.
• Good Computer skills.
• RF experience a plus.

Responsibilities

• Ensure all customers are taken care of in a timely manner
• Ensure area is clean and neat
• Clear out all tickets older than 5 days old
• Maintain appearance, stock, and pricing on bargain rack
• Remove items from bargain rack after 30 days
• Responsible for customer traffic in warehouse
• Ensure all customer service requirements are met, such as Quick Service, Professional Image and Respectful Communication
• Make sure all returns are handled according to company policy
• Ensure all cash transactions are handled correctly

Skills

Customer interaction

Physical stamina

Computer skills

RF experience

Tools

RF scanner

Warehouse equipment certification

Job description

There's a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Position

Will Call Associate

Location

RDC/Branch

About Crawford

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:

Mindset Competencies

• Adapt: Effectively embrace new situation and people
• Dare: Appropriately challenge the status quo
• Learn: Learn from others, from mistakes, and self-improve

Responsibilities

• Ensure all customers are taken care of in a timely manner
• Ensure area is clean and neat
• Clear out all tickets older than 5 days old
• Maintain appearance, stock, and pricing on bargain rack
• Remove items from bargain rack after 30 days
• Responsible for customer traffic in warehouse
• Ensure all customer service requirements are met, such as Quick Service, Professional Image and Respectful Communication
• Make sure all returns are handled according to company policy
• Ensure all cash transactions are handled correctly

Qualifications

• Some warehouse experience preferred.
• Must be willing to interact with customers.
• Ability to lift 25lbs.
• Must be willing to be certified on warehouse equipment.
• Good Computer skills.
• RF experience a plus.

Environment

• Long and varied hours required occasionally
• Ability to work mandatory physical inventory
• Ability to work in extreme hot or cold environment
• Ability to work in dusty conditions

Note

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more,

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,

LI-ED