WIC Programs Navigator & Eligibility Assistant

HEALTH IMPERATIVES INC; Massachusetts; On-site; USD 31,936 - 45,484; Full time

Benefits offered by this job

Medical

Dental

Paid earned leave

Retirement

Job summary

A community health organization in Massachusetts is seeking a Program Assistant to provide nutrition services to WIC applicants. Key responsibilities include managing appointment scheduling, performing reception duties, and assisting with eligibility screening. Candidates should have a High School Diploma and at least one year of general office experience. Preferred qualifications include health care experience and bilingual skills. This full-time position requires flexible hours, including some evenings and Saturdays.

Qualifications

• One year’s general office experience with proficient computer skills.
• Experience in health care or community facility preferred.
• Availability to work at multiple WIC sites and during program clinic hours, as needed.

Responsibilities

• Performs reception duties such as answering and directing phone calls.
• Screen applicant inquiries for eligibility.
• Oversee flow of applicants/participants in the waiting area.
• Educate and explain participant’s rights and responsibilities.

Skills

Good communication and interpersonal skills

Sensitivity to the needs of the participant population

Proficient computer skills

Ability to carry up to 20 pounds of program materials

Education

High School Diploma or G.E.D.

Job description

A community health organization in Massachusetts is seeking a Program Assistant to provide nutrition services to WIC applicants. Key responsibilities include managing appointment scheduling, performing reception duties, and assisting with eligibility screening. Candidates should have a High School Diploma and at least one year of general office experience. Preferred qualifications include health care experience and bilingual skills. This full-time position requires flexible hours, including some evenings and Saturdays.