WIC Program Assistant II

Community Action Program Belknap-Merrimack County; Concord (NH); On-site; USD 22,000 - 32,000; Full time

Job summary

Community Action Partnership Belknap-Merrimack Counties is seeking a WIC Program Assistant II to support eligibility, enrollment, and clerical duties at the Concord WIC CSFP Office. This full-time position offers an hourly wage based on experience and may include evenings for clinic coverage.

Responsibilities include intake processing, demographic and financial data collection, measurements, scheduling, and documenting participant information.

Qualifications

• Education: High school diploma minimum; Medical Assistant certification a plus.
• Experience: Two years in social services or clinical environment.
• Skills: Highly organized and adaptable to changing environments.
• Characteristics: Enjoy working with families and elderly.
• Technical: Knowledge of and ability to use office software applications and computer systems.

Responsibilities

• Determine participant eligibility for WIC/CSFP/SFMNP by completing intake with required demographic and financial information.
• Perform hematological assessments and anthropometric measurements; record results per policies.
• Schedule appointments, make reminder calls, and follow up with participants.
• Answer phones and perform general clerical duties as needed.
• Accurately document participant information in client records.

Skills

Highly organized

Adaptable to changing environments

Education

High school diploma

Medical Assistant certification a plus

Tools

Office software

Computer systems

Job description

Description

Community Action Partnership of Belknap-Merrimack Counties

Empowering Communities and Enriching Lives. Join Our Mission!

Job Title: WIC Program Assistant II

Location: Concord WIC CSFP Office

Hours: Full Time, Varies - Most Days 8:30a-4:30p Late Clinics 10:30a-6:30p

Salary Description: Hourly, Based on Experience

About Community Action Partnership Belknap-Merrimack Counties (CAPBM):

The Community Action Partnership Belknap-Merrimack Counties (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.

What It’s Like to Work Here:

Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.

A Day in the Life as a Program Assistant II:

Your day will involve:

• Determining participant eligibility for WIC/CSFP/SFMNP program services in accordance with Agency, State and Federal guidelines by completing the intake process by gathering required demographic and financial information to assist with eligibility determination process for all participants.
• Assisting in performing hematological assessments and anthropometric measurements accurately records result in accordance with policies and procedures.
• Scheduling appointments, make reminder calls, and follow-up.
• General office duties including answering phones and other clerical duties
• Accurately documenting participant information in client records

Your role will directly contribute to a positive participant experience.

Requirements

Qualifications to Be a Program Assistant II:

To excel in this role, you’ll need:

• Education: Minimum High School Diploma, Certification as a Medical Assistant a plus.
• Experience: Two years of experience working in social services and/or clinical environment.
• Skills: Highly organized, adaptable to changing environments.
• Characteristics: Enjoy working with young families and elderly.
• Technical: Knowledge of and ability to use office software applications and computer systems.

Reliable transportation and a valid driver’s license are necessary, as frequent travel to clinic sites in 3 counties is required.

Community Action Partnership Belknap-Merrimack Counties, Inc. is an Equal Opportunity Employer.