WIC Office Assistant: Eligibility & Scheduling

Jordan Health; City of Rochester, Northern (NY, KY); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary and full benefits

Professional Development allowance

403b retirement plan

Job summary

Jordan Health is seeking a WIC Office Assistant to serve as the first contact for participants and staff, providing guidance and scheduling support. You will screen applicants for NYS eligibility, explain programs, and help ensure a participant-centered experience in a federally qualified health center setting.

Required is a high school diploma with strong arithmetic, writing, and communication skills; bilingual abilities are preferred.

Qualifications

• High school diploma or equivalent is required.
• One year of accounting experience preferred.
• A combination of experience and training sufficient to indicate ability to do the work.
• Computer and business school training are highly desirable.

Responsibilities

• Serve as the first contact via telephone or in person with WIC participants and other WIC personnel.
• Screen WIC applicants for benefits eligibility using NYS criteria for category, residency, and income.
• Provide support for scheduling and program explanations.

Skills

Arithmetic

Writing/communication

Interviewing skills

Under pressure

Multitasking

Typing 25 wpm

Bilingual (Spanish, Arabic, Burmese, …

Education

High school diploma or equivalent

Accounting experience preferred

Computer and business school training desirable

Job description

Jordan Health is seeking a WIC Office Assistant to serve as the first contact for participants and staff, providing guidance and scheduling support. You will screen applicants for NYS eligibility, explain programs, and help ensure a participant-centered experience in a federally qualified health center setting.

Required is a high school diploma with strong arithmetic, writing, and communication skills; bilingual abilities are preferred.