WIC Clinic Office Supervisor

Forsyth County (NC); Winston-Salem (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Flexible schedule

Public health experience

Job summary

Forsyth County Department of Public Health in Winston-Salem is seeking an Office Assistant Supervisor to organize and coordinate day-to-day clinic operations, manage clerical staff, and ensure compliance with state and USDA WIC policies.

The OAS will interview applicants, determine eligibility, issue electronic benefits, supervise front desk activities, handle appointment lines, and maintain records to support nutrition program staff in a busy community clinic.

Qualifications

• Ability to express ideas and communicate effectively both orally and in writing.
• Ability to maintain effective working relationships with other employees.
• Knowledge of personnel policies and practices.
• Ability to remain well-organized, pay attention to details, maintain accuracy, and practice effective time management skills.
• Ability to work independently, problem solve, multitask and remain flexible.

Responsibilities

• Interview potential clients to determine eligibility for the WIC program.
• Explain rights and responsibilities to clients and communicate how the program works.
• Issue electronic benefits properly and explain how to use the food benefits at stores.
• Schedule appointments and manage the appointment line.
• Supervise clerical staff and coordinate front desk operations and reports.

Skills

Communication skills

Customer service

Office management

Attention to detail

Time management

Conflict resolution

Education

High school diploma or GED

Two years clerical/office management experience

Tools

MS Office

Data entry software

Job description

Forsyth County Department of Public Health in Winston-Salem is seeking an Office Assistant Supervisor to organize and coordinate day-to-day clinic operations, manage clerical staff, and ensure compliance with state and USDA WIC policies.

The OAS will interview applicants, determine eligibility, issue electronic benefits, supervise front desk activities, handle appointment lines, and maintain records to support nutrition program staff in a busy community clinic.