Clinic Front Desk & Lab Support Specialist

Buncombe County Government; Asheville (NC); On-site; USD 29,000 - 35,000; Full time

Job summary

Buncombe County Government is hiring a Medical Office Assistant to split time between the WIC Clinic and the Health Clinic. This in-person, full-time role reports to the WIC Supervisor and runs Monday through Friday, 8:00 a.m. to 5:00 p.m.

Bilingual candidates and those with WIC or phlebotomy experience are encouraged to apply. The position emphasizes front desk duties, medical history collection, lab processing, and coordination of patient-related activities within a supportive team.

Qualifications

• High school diploma or GED and completion of a 1-year formal training in medical office assisting, or 1 year clerical/health related experience.
• CNA preferred.
• Immunization proof per ACIP within 30 days of hire.

Responsibilities

• Manage front desk at WIC clinic: check in clients, schedule appointments, verify info, and assist with billing.
• Perform blood draws and collect vitals; document in EMR per HIPAA requirements.
• Monitor daily schedule and follow-up tasks.
• Escort patients to exam rooms; conduct interviews and document measurements.
• Maintain stocked exam rooms and sterilization; proper disposal of contaminated supplies.
• Collaborate with team to ensure access to support services and outreach to maximize program participation.

Skills

HIPAA knowledge

Microsoft Office

Excellent communication

Empathy

Education

High school diploma or GED

1-year medical office training

1-year clerical/health experience

Tools

EMR system

Job description

Buncombe County Government is hiring a Medical Office Assistant to split time between the WIC Clinic and the Health Clinic. This in-person, full-time role reports to the WIC Supervisor and runs Monday through Friday, 8:00 a.m. to 5:00 p.m.

Bilingual candidates and those with WIC or phlebotomy experience are encouraged to apply. The position emphasizes front desk duties, medical history collection, lab processing, and coordination of patient-related activities within a supportive team.