Senior WIC Office & Outreach Specialist

Forsyth County Government, North Carolina; Winston-Salem (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Forsyth County Government is seeking a Senior Office Assistant to support the WIC Nutrition Program. The role focuses on determining income eligibility, scheduling appointments, and assisting with measurements and finger sticks within the WIC clinic system.

The incumbent will explain program rules, issue electronic cards, and help participants use benefits. Strong communication and organizational skills are essential to serve families effectively.

Qualifications

• High school diploma or GED and two years of office/clerical work.
• Ability to communicate effectively in writing and orally.
• Valid driver’s license required.

Responsibilities

• Determine WIC program income eligibility for participants.
• Schedule appointments and manage client reminders.
• Assist with weights, measures, and finger sticks as needed.
• Explain program rules and how to use benefits.
• Answer phones and handle mail, orders, and reports.
• Open/close satellite clinics and maintain records with HIPAA compliance.

Skills

Effective communication

Customer service

Multitasking

Teamwork

HIPAA awareness

Education

High school diploma or GED

Job description

Forsyth County Government is seeking a Senior Office Assistant to support the WIC Nutrition Program. The role focuses on determining income eligibility, scheduling appointments, and assisting with measurements and finger sticks within the WIC clinic system.

The incumbent will explain program rules, issue electronic cards, and help participants use benefits. Strong communication and organizational skills are essential to serve families effectively.