WIC Clinic Operations Supervisor

Forsyth County Government, North Carolina; Winston-Salem (NC); On-site; USD 48,000 - 68,000; Full time

Job summary

Forsyth County Government’s Public Health Department seeks an Office Assistant Supervisor to organize and coordinate daily clinic operations, ensuring efficient, compliant service delivery for WIC clients. The OAS will set clerical standards, supervise staff, and communicate program policies to clients.

The ideal candidate has a high school diploma or GED with 2+ years of progressively responsible clerical or office management experience, plus a valid driver’s license; supervisory experience is

Qualifications

• High school diploma or GED with at least two years of clerical or office supervision experience.
• Higher education may substitute for all or part of the experience.
• A valid driver’s license is required.
• Previous supervisory experience preferred.
• Strong written and oral communication skills and attention to detail.

Responsibilities

• Manage front desk and daily clinic operations to ensure efficient workflow.
• Coordinate staff scheduling and supervise clerical personnel.
• Maintain and enforce WIC policies, procedures, and quality controls.
• Assist clients with eligibility, appointments, and program information.
• Oversee documentation, records, and reporting for audits and compliance.
• Respond to client inquiries and resolve conflicts professionally.
• Collaborate with Nutrition Program Director and other staff to ensure service continuity.

Skills

Communication skills

Time management

Customer service

Organizational skills

Interpersonal skills

Supervisory experience

Education

High school diploma or GED

Job description

Forsyth County Government’s Public Health Department seeks an Office Assistant Supervisor to organize and coordinate daily clinic operations, ensuring efficient, compliant service delivery for WIC clients. The OAS will set clerical standards, supervise staff, and communicate program policies to clients.

The ideal candidate has a high school diploma or GED with 2+ years of progressively responsible clerical or office management experience, plus a valid driver’s license; supervisory experience is