WIC Clinic Lead: Operations & Family Services

Community Action Partnership; Lancaster (Lancaster County); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Community Action Partnership of Lancaster County seeks a Site Lead to oversee clinic operations for the WIC program across Lancaster County sites. You will manage scheduling, determine eligibility, take lab measurements, and issue benefits to families.

This full-time, non-exempt role requires strong organizational and communication skills, customer service aptitude, and the ability to work in a fast-paced environment. Bilingual English/Spanish preferred; travel to multiple sites may be required.

Qualifications

• High school diploma or GED required.
• Minimum of six months WIC and/or customer service experience preferred.

Responsabilités

• Clinic Operation: Oversees daily appointment schedule, including rescheduling missed appointments.
• Reception Area: Greets customers, completes check-in, and issues electronic benefits.
• Income Eligibility: Checks adjunctive eligibility and determines income eligibility.
• Lab Measurements: Collects anthropometric and hematological measurements and observes OSHA standards.
• Referrals: Provides referrals to community resources and medical/dental providers.

Connaissances

Organizational skills

Communication skills

Customer service skills

Fast-paced environment

Problem solving

Microsoft 365

Trauma-informed culture

Bilingual English/Spanish

Formation

High school diploma or GED

Description du poste

Community Action Partnership of Lancaster County seeks a Site Lead to oversee clinic operations for the WIC program across Lancaster County sites. You will manage scheduling, determine eligibility, take lab measurements, and issue benefits to families.

This full-time, non-exempt role requires strong organizational and communication skills, customer service aptitude, and the ability to work in a fast-paced environment. Bilingual English/Spanish preferred; travel to multiple sites may be required.