WIC Client Services Specialist

Morris Heights Health Center, Inc.; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Morris Heights Health Center, Inc. is seeking a diligent WIC Clerk to handle clerical duties and support the NY WIC program with eligibility screening, data entry, and participant orientation. The role emphasizes precise data handling and customer service in a PCNS environment.

The position requires a High School Diploma or GED, strong communication skills, and ability to work with various NYWIC processes. Responsibilities include reception, scheduling, data entry, and program outreach within a

Qualifications

• High School Diploma or GED required; clerical experience is an asset.
• Strong verbal, telephone, and written communication skills.
• Ability to interact with clients and staff with active listening and professional language.
• Ability to follow written or oral instructions and perform basic math.
• Knowledge of computer systems and ability to use multiple application platforms.

Responsibilities

• Screen participants for eligibility and enter data into the computer.
• Answer calls and perform general reception duties (phone, appointments, greetings).
• Provide orientation and assistance with NYWIC eWIC PIN setup.
• Conduct daily NYWIC program tasks and maintain charts and logs.
• Perform on-site anthropometry and hematology per policy.
• Promote breastfeeding on-site and participate in outreach.
• Assist with transfers, referrals, and voter registration forms.
• Maintain inventory and scan required documents.
• Complete duties within the scope of the job.

Skills

Telephone communication

Verbal communication

Written communication

Clerical skills

Education

High School Diploma or GED

Job description

Morris Heights Health Center, Inc. is seeking a diligent WIC Clerk to handle clerical duties and support the NY WIC program with eligibility screening, data entry, and participant orientation. The role emphasizes precise data handling and customer service in a PCNS environment.

The position requires a High School Diploma or GED, strong communication skills, and ability to work with various NYWIC processes. Responsibilities include reception, scheduling, data entry, and program outreach within a