WIC Bilingual Office Clerk/WIC Services Associate Trainee

Anne Arundel County Department of Health; Glen Burnie (MD); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

County health plan with prescription,

Paid holidays and sick leave

Optional deferred compensation plan

Job summary

Anne Arundel County Department of Health is seeking a WIC Services Associate Trainee to support the Family Health WIC program in Glen Burnie. Responsibilities include handling Spanish-English phone lines, scheduling appointments, responding to emails, providing program information, and performing precertification interviews.

The role covers translation of WIC education materials, basic nutrition education, and clerical tasks under supervision. Requires bilingual Spanish-English and HS diploma.

Qualifications

• Bilingual in Spanish and English required.
• Two years of customer service experience in health or human services.
• Completion of 60 college credits may substitute experience.

Responsibilities

• Manage WIC phone lines (English/Spanish), schedule appointments, and respond to emails.
• Provide program information and perform precertification interviews.
• Translate WIC education materials and assist nutrition counseling sessions.
• Support FMNP activities and basic nutrition education.

Skills

Bilingual English/Spanish

Customer service

Communication

Education

High School Diploma or GED

Job description

Salary: $20.00 per hour

Posted Date: 09/28/2026

Closing Date: Continuous

Bureau: Family Health | Women, Infants and Children (WIC) Program

Contract: Full-time County Contractual

Open to all qualified candidates

Location: 791 Aquahart Road, Glen Burnie, MD 21061

Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Benefits: Participation in the County’s group health plan including prescription, dental, and optical, paid holidays and sick leave. Optional deferred compensation program at employee's own expense.

Job Description

Nature of Work: Manage the WIC Program English and Spanish phone lines, schedule appointments, respond to email inquiries, provide program information and perform precertification interviews with prospective clients. Perform a wide range of clerical support tasks. Translate WIC education materials to Spanish and assist with translation during nutrition counseling sessions. Maintain FMNP activities per State WIC policies and procedures. Under the direction of the Office Supervisor, the WIC Services Associate Trainee is the entry level of work providing paraprofessional services to WIC clients such as income eligibility determination, health screening, health care and other referrals, and basic nutrition education. Employees in this class do not have supervisory responsibilities. May require travel to locations throughout the County.

Education

Minimum Qualifications: High School Diploma or Equivalency (GED)

Experience

Must be bilingual in Spanish and English. Two years of customer service experience in health or human service delivery, performing tasks such as program eligibility determination, health screening, client referral services or nutrition education.

Notes

Completion of 60 credit hours from an accredited college or university may be substituted for the experience requirement.

Desired or Preferred Qualifications

Preference will be given to candidates who are bilingual in Spanish. WIC experience is preferred.

An Equal Opportunity Employer

Smoke-Free Workplace