Wholesale Sales Assistant – Key Accounts (Hybrid, NYC)

Rifle; New York (NY); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Rifle Paper Co. in New York, NY is seeking a Sales Assistant - Key Accounts who is highly organized, proactive, and eager to support a fast-paced sales environment.

Reporting directly to the Director of Sales, this role supports both the Key Accounts and International Key Accounts channels by managing order processing, coordinating product and account information, and helping to keep day-to-day sales operations running smoothly.

Qualifications

• Bachelor’s degree in Merchandising, Product Development, Sales, Business, or a related field is required.
• 2+ years of experience in sales support, account coordination, wholesale operations, or related administrative role preferred.
• Experience with SAP, ERP systems, or wholesale order management platforms preferred.
• Familiarity with EDI processing, retailer portals, and UPC catalog management is a plus.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency in Google Workspace and Microsoft Office applications, particularly Excel.
• Comfortable working in both Mac and PC environments.
• Collaborative, proactive, and solutions-oriented mindset.
• Ability to prioritize tasks quickly and adapt to evolving business needs.
• Eagerness to learn about wholesale sales operations and cross-functional business processes.

Responsibilities

• Process and enter wholesale orders into SAP Business One with accuracy and attention to detail.
• Maintain and update customer account records and account data within SAP.
• Navigate retailer and distributor portals to retrieve purchase orders, invoices, and order documentation.
• Develop understanding of Rifle Paper Co. product lines, SKU nomenclature, and product details to support accurate order entry and account communication.
• Complete retailer new item setup forms and maintain product information documentation.
• Update and distribute seasonal UPC lists and pricing documents with current costing information.
• Support Key Accounts and International distributors with product information, imagery, and account materials as needed.
• Prepare and complete new product setup spreadsheets for accounts and distributor partners.
• Maintain and organize shared Dropbox folders and external product resources for distributors and retailers.
• Manage buyer sample requests and coordinate bulk sample shipments following seasonal product launches.
• Partner with warehouse and fulfillment teams to track shipment status and support on-time delivery for key accounts.
• Assist with seasonal market preparation, account meetings, and select regional tradeshows.
• Work cross-functionally to resolve wholesale misships, damages, and order discrepancies, including coordinating replacements and return shipments.
• Maintain internal sales documents and spreadsheets used across multiple departments.
• Communicate proactively with internal teams to support account timelines, shipment updates, and retailer requests.
• Represent Rifle Paper Co. with professionalism and a customer-focused approach in all written and verbal communication.
• Support the Director of Sales and Account Executives with administrative and operational tasks as needed.

Skills

Attention to detail

Organizational skills

Communication skills

Multitasking

Team collaboration

Education

Bachelor's degree in Merchandising, Product Development, Sales, Business, or a related field

Tools

SAP

ERP systems

EDI processing

UPC catalog management

Retailer portals

Job description

Rifle Paper Co. in New York, NY is seeking a Sales Assistant - Key Accounts who is highly organized, proactive, and eager to support a fast-paced sales environment.

Reporting directly to the Director of Sales, this role supports both the Key Accounts and International Key Accounts channels by managing order processing, coordinating product and account information, and helping to keep day-to-day sales operations running smoothly.