Wholesale GM Parts Counter Specialist

Concord Chevrolet; Concord (CA); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Savings Plan

Paid Vacation

Paid Company Holidays

Company Outings and Activities

Ongoing Professional Development and培训

Employee Discounts

Family-Friendly and Inclusive Culture

Career Growth and Internal PromotionOp

Job summary

Concord Chevrolet in Concord, CA is seeking an experienced Parts Counter professional to join our Parts Department. The role focuses on wholesale and GM/Chevrolet parts sales, assisting wholesale accounts, retail customers, and technicians with parts identification, pricing, and availability.

You will use VINs, part numbers, diagrams, catalogs, and dealership systems to locate the correct GM/OE parts, process orders, monitor backorders, and coordinate with the Service Department to keep parts

Qualifications

• Must have automotive parts counter experience.
• Strong wholesale parts experience preferred.
• GM/Chevrolet dealership experience strongly preferred.
• Experience with GM/OE parts catalogs and dealership systems.
• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Handle wholesale parts sales and develop relationships with independent repair shops and wholesale accounts.
• Provide professional customer service by phone, email, and in person.
• Assist retail customers and internal technicians with parts identification, availability, and pricing.
• Identify and sell GM/OE parts using VINs, part numbers, diagrams, catalogs, and dealership systems.
• Process wholesale, retail, special-order, and internal parts requests accurately.
• Prepare and process orders, invoices, credits, returns, and warranty-related transactions.
• Monitor backorders and communicate updates to customers.
• Maintain accurate customer accounts, pricing, discounts, and wholesale details.
• Verify part numbers, quantities, pricing, and application before orders.
• Coordinate with Service Department to ensure parts availability.
• Oversee inventory, returns, and daily Parts Department operations.
• Follow dealership policies and maintain a clean, organized counter area.

Skills

Wholesale parts experience

GM/Chevrolet dealership experience

Strong communication

Customer service

Problem-solving

Multitasking

Attention to detail

Team-oriented

Clean driving record

Tools

GM/OE parts catalogs

GM Parts Catalog

RepairLink

OEConnection / Parts Workbench

Tekion

CDK / Dealership DMS

Job description

Concord Chevrolet in Concord, CA is seeking an experienced Parts Counter professional to join our Parts Department. The role focuses on wholesale and GM/Chevrolet parts sales, assisting wholesale accounts, retail customers, and technicians with parts identification, pricing, and availability.

You will use VINs, part numbers, diagrams, catalogs, and dealership systems to locate the correct GM/OE parts, process orders, monitor backorders, and coordinate with the Service Department to keep parts