Auto Parts Counter Specialist | Customer-Focused

Gill Automotive Group; Kerman (CA); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Holidays & PTO

401K with matching

Factory training & certification

Free College Education Courses

Clear career path

Employee and family discounts

Friendly work environment

Job summary

Gill Chevrolet in Kerman is seeking a qualified Parts Counter Sales Person to join our team. You will provide parts and accessories to technicians and retail customers while delivering exceptional customer service.

Daily responsibilities include processing orders, checking pricing and availability, and assisting with inventory and back counter parts. A background in automotive parts and familiarity with DMS systems is preferred.

Qualifications

• Previous parts advisor experience preferred.
• Familiarity with common Automotive DMS systems.
• Understand basic automotive components and systems.
• Automotive dealership service experience is a plus.
• A team player who is focused on providing exemplary customer service.
• Comfortable standing for long periods of time.
• Able to lift 40lbs unassisted.
• Ability to multi-task in a fast-paced work environment.
• Strong organizational skills and detail-oriented.
• Working knowledge of computers.
• Be at least 18 years of age.

Responsibilities

• Provide exceptional service to all customers and vendors.
• Process customer orders and recommend additional related repair items.
• Provide our Advisors and Technicians parts inquiry pricing and availability in a timely manner.
• Process and fill back counter technician parts orders.
• Gain superior product knowledge and understanding of vehicle components through available factory training to effectively help customers, advisors, and technicians.
• Assist with the daily inventory.
• Assist in maintaining perpetual inventories.
• Help maintain cleanliness and professional appearance of the service counter, work area, and stockroom.

Skills

Parts advisor experience

DMS systems familiarity

Automotive components knowledge

Dealership service experience

Customer service mindset

Stamina for standing

Lift 40 lbs

Multi-tasking

Organization & detail-orientation

Computers

Age 18+

Tools

Automotive DMS systems

Job description

Gill Chevrolet in Kerman is seeking a qualified Parts Counter Sales Person to join our team. You will provide parts and accessories to technicians and retail customers while delivering exceptional customer service.

Daily responsibilities include processing orders, checking pricing and availability, and assisting with inventory and back counter parts. A background in automotive parts and familiarity with DMS systems is preferred.