Wholesale Account Analyst & Operations Support

Coach

New York (NY)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Job summary

Coach, a global fashion house founded in New York, seeks an Account Assistant to support the Account Executive across wholesale accounts. You will help drive sales growth, manage orders, and provide analytical insights, while building strong internal and external relationships.

You will develop market knowledge, monitor performance, maintain reporting, and collaborate with finance, merchandising, and operations to ensure accurate order execution and proactive inventory management.

Qualifications

Account Management background.
Analytical skills and retail math knowledge.
Proficiency in Excel, Word, PowerPoint, NuOrder and Skypad; SAP and Micro Strategy a plus.

Responsibilities

Drive the business: Support the achievement of total, comp and net sales targets.
Monitor business and fully support sales driving initiatives; analyze performance to identify risks and opportunities.
Maintain account reporting, style selling recaps, reorder recommendations, and trend analyses.
Leverage retail metrics including sales, inventory, sell-through, margin, markdowns, and weeks of supply to support decision making.
Provide actionable insights and recommendations to Account Executive and external customers.
Inventory, Replenishment & Reorder Management: Maintain PO trackers, contract accuracy, and shipment visibility.
Monitor shipping status, order extensions, delivery timelines, and operational exceptions.
Monitor inventory availability and future supply to identify chase, replenishment, and reorder opportunities.
Manage purchase order execution from order entry through shipment.
Review open orders and inventory positions to maximize shipment potential and minimize fallout risk.
Recommend style swaps or assortment adjustments based on performance and inventory availability.
Follow through on key NAW strategies and specific account strategies.
Knowledge of products and all Coach Standards.
Market Preparation & Selling Support: Prepare pre-market sales materials, demand planning tools, assortment grids, and account recaps.
Support product presentations and client appointments during market.
Assist with assortment building, visual selling tools, order capture, and buy analysis.
Complete all post-market activities including order review, order confirmations, contract uploads, and any/ all updates to the line post-market