White Eagle Hotel Night Auditior

McMenamins, Inc.; Portland (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hotel room discount

Wine discounts

Apparel discounts

401(K) plan

Paid Time Off (PTO)

Insurance benefits

Job summary

McMenamins White Eagle Hotel is seeking a Night Auditor to manage nightly closing and serve as front desk clerk. Responsibilities include guest check-in/out, reservations, POS operations, and light cleaning during the 11pm–7am shift.

The role requires customer service focus, self-management, and the ability to multitask in a fast-paced setting. Qualified applicants bring night audit or hotel accounting experience, CPR certification, and comfort with computers.

Qualifications

• Previous night audit, hotel or accounting experience is required.
• First Aid CPR certification required.
• Knowledge of and comfort with computers.
• Flexible schedule including evening, graveyard, weekend, and holiday availability required.

Responsibilities

• Balance and close nightly accounting records.
• Check guests in and out and handle reservations by phone or in person.
• Operate POS terminal and process payments accurately.
• Provide front desk assistance and guest services during night shift.
• Maintain cleanliness and stock supplies; respond to emergencies as needed.

Skills

Customer service

Computers

Time management

Attention to detail

Tools

POS system

Accounting software

Job description

White Eagle Saloon At White Eagle Saloon & Hotel
Portland, OR 97227, USA

Description

McMenamins White Eagle Hotel is Hiring for Night Auditor !

McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds.

Description of the Position:

This position is responsible for the accounting of each night’s closing and serves as the hotel front desk clerk, performs some administrative work, and also janitorial duties. Normally the shifts for this position are between 11pm to 7am every day but may vary dependent on business needs and the manager’s discretion. Duties include extensive computer work; trouble shooting inaccuracies; documentation and communication; checking hotel guests in and out; taking reservations in person or by phone; working multiple line phone service; operating a POS terminal; handling money; cleaning; stocking supplies; signing property keys, radios, and pagers in and out to employees and guests; navigating guests around property features; and most importantly, insuring the satisfaction of all our guests. Since the auditor is at times the only employee on duty, this position also requires training on emergency procedures and understanding and implementation of McMenamins policies on crisis management. Due to the late-night hours of this position, the auditor must be self-motivated, self-managing, be able to prioritize tasks and must stay alert and awake throughout the shift. Above all this position requires a positive attitude and dedication to providing excellent customer service in person, on the telephone, or by other means of correspondence. This job can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline-oriented environment. The night auditor must also have the ability to work well independently and as a member of a team.

Benefits We Offer

• Perks and employee discounts:$45 hotel rooms, 40% off bottles of wine, access to concerts.
• Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
• Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
• 401(K)plan with employer contribution to eligible employees
• Paid Time Off (PTO)
• Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
  Belief in a work life balance
• Be part of a fun team and having a positive work environment
• Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.

Qualified applicants

• Previous night audit, hotel or accounting experience is required
• First Aid CPR certification required
• Knowledge of and comfort with computers
• Flexible schedule including evening, graveyard, weekend, and holiday availability required

Community

• Resurrection of historic buildings and properties in large and small Northwest communities
• Giving back financially to local schools and non-profits near each location
• Helping other local businesses grow with collaborative products
• Our pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for the fabric that makes up a neighborhood

Qualifications

Skills

Preferred

Working with Computers

Intermediate

Customer Service

Advanced

Cleaning

Novice

Novice

Accounting

Novice

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter

Inspired to perform without outside help

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.