Location: Columbus, Ohio
Positions Available: 2
Pay: $16.00 per hour
Employment Type: Full-Time
Position: Wheelchair Van Driver / Non-Emergency Medical Transportation (NEMT)
Position Overview
We are seeking two dependable, compassionate, and safety-conscious Wheelchair Van Drivers to join our team in Columbus, Ohio.
The Wheelchair Van Driver is responsible for safely transporting passengers who use wheelchairs or require mobility assistance to and from medical appointments, hospitals, rehabilitation centers, dialysis facilities, and other destinations.
The ideal candidates will be professional, patient, punctual, and committed to providing safe, comfortable, and reliable transportation to individuals who depend on assistance to access essential healthcare services.
Key Responsibilities
- Safely transport passengers to and from medical appointments and healthcare facilities.
- Pick up and drop off passengers according to scheduled routes and appointment times.
- Assist passengers with boarding and exiting the vehicle safely.
- Operate wheelchair-accessible vans equipped with ramps or lifts.
- Properly secure wheelchairs and mobility devices using approved securement systems.
- Ensure passengers are safely positioned and secured before beginning each trip.
- Provide courteous, respectful, and compassionate customer service.
- Assist passengers with mobility needs within the scope of assigned duties and training.
- Follow assigned routes, schedules, and dispatch instructions.
- Conduct pre-trip and post-trip vehicle inspections.
- Maintain a clean, sanitary, and well-organized vehicle.
- Monitor fuel levels and report vehicle maintenance needs promptly.
- Maintain accurate trip logs, mileage records, and required transportation documentation.
- Communicate with dispatch regarding delays, cancellations, traffic, and passenger concerns.
- Follow traffic laws, company policies, and applicable transportation safety regulations.
- Protect passenger privacy and maintain confidentiality.
- Report accidents, incidents, and safety concerns immediately.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Valid driver's license with an acceptable driving record.
- Previous driving, delivery, or transportation experience preferred.
- Experience with NEMT or wheelchair-accessible transportation is an advantage.
- Ability to operate wheelchair lifts, ramps, and securement equipment after appropriate training.
- Strong communication and customer service skills.
- Dependable, punctual, patient, and professional attitude.
- Ability to follow directions and complete documentation accurately.
- Ability to pass applicable background checks and motor vehicle record checks.
- Ability to meet applicable Ohio transportation requirements and employer screening standards.
- CPR/First Aid certification may be required, depending on employer policies and applicable requirements.
Physical Requirements
- Ability to assist passengers with entering and exiting the vehicle.
- Ability to operate wheelchair ramps and lifts safely.
- Ability to secure wheelchairs and mobility equipment properly.
- Ability to stand, walk, bend, and assist with mobility-related tasks.
- Ability to sit and drive for extended periods.
- Ability to perform assigned duties in varying weather and traffic conditions.
Compensation & Schedule
- Open Positions: 2
- Pay Rate: $16.00 per hour
- Employment Type: Full-Time
- Shift: Day Shift
- Work Location: Columbus, Ohio
Weekend and holiday availability may be required based on operational needs.
What We Offer
- Competitive hourly pay of $16.00.
- Full-time employment opportunities.
- The opportunity to make a positive difference in the community.
- A rewarding role supporting passengers who need accessible transportation.
- The opportunity to work in a patient-focused transportation environment.
Ideal Candidates
We are looking for individuals who are:
- Reliable and punctual.
- Patient, respectful, and compassionate.
- Safety-focused and responsible behind the wheel.
- Comfortable assisting individuals with mobility challenges.
- Professional when communicating with passengers, families, dispatchers, and healthcare staff.
- Committed to providing dependable and courteous transportation services.
Equal Opportunity Employer. Employment is subject to applicable licensing, background screening, and qualification requirements.