WFS Employment Specialist (DDA Program)

Goodwill Industries of the Inland Northwest; Spokane (WA); On-site; USD 28,000 - 30,000; Full time

Job summary

Goodwill Industries of the Inland Northwest is seeking an Employment Services Assistant to support individuals with disabilities and disadvantages through evaluation, assessment, training, coaching, placement, and retention services. Driving is required; must have a valid driver's license, clean driving record, proof of personal auto insurance, and pass driver record and background checks.

This full-time, hourly role in Spokane involves supervising and/or providing direct employment services

Qualifications

• High school diploma or GED; or 1-3 months related experience or training; or equivalent combination of education & experience.
• Must have a valid driver’s license, clean driving record, proof of personal auto insurance, and pass driver record and background check.

Responsibilities

• Assist with development & implementation of programs & services.
• Assist with the screening of referrals for appropriate program & service options.
• Establish & maintain good working relationships with employers, participants, referral agencies, & all team members.
• Enter required data into the Participant Case Management database in a timely & accurate manner.

Skills

Driving

Education

High school diploma or GED

Job description

Closes: 10/25/26 - Spokane, WA - Full-time/Hourly

Wage: $20 - $22 p/h DOE

Employment Benefits: https://discovergoodwill.org/benefits/

Summary: Provide employment services to individuals with disabilities & disadvantages to include evaluation, assessment, training, coaching, placement, & retention services. Supervise &/or provide direct employment services to both funded & unfunded program participants earning commensurate or non-commensurate wages. Driving is required so must have valid driver's license, clean driving record, proof of personal auto insurance, & pass driver record, & background check.

Education &/or Experience: High school diploma or general education degree (GED); or 1-3 months related experience &/or training; or equivalent combination of education & experience.

Essential Duties & Responsibilities include the following:

• Assist with development & implementation of programs & services.
• Assist with the screening of referrals for appropriate program & service options.
• Establish & maintain good working relationships with employers, participants, referral agencies, & all team members.
• Follow up on participant progress.
• Ensure all paperwork & related activities are current, accurate, & in compliance.
• Enter required data into the Participant Case Management database in a timely & accurate manner.
• Stay informed of state & federal laws affecting the organization & the people it serves.
• Submit data for continuous improvement outcome reporting system.
• Attend meetings, conferences, training, & workshops.
• Make recommendations on necessary changes in policy or management style.
• Track revenue & expenses.
• Meet or exceed projected revenue or billable hour goals.
• Provide services in accordance with Goodwill policies, CARF standards, & principles of safety.
• Assist in developing natural supports for participants.
• Assist participants in achieving the highest level of independent functioning.
• Facilitate Person-Centered Planning.
• Review each participant's referral information, vocational assessments, psychological profiles, work assets &/or limitations to determine appropriate job match.
• Gather data & write reports of participants' work behaviors & progress.
• Perform job & task analysis.
• Provide hands-on supervision & support to participants/employees during their learning & performance of job duties.
• Act as a job coach & trainer for program participants.
• Develop & conduct job-readiness services to ensure participants receive necessary assistance & instruction.
• Stay informed of current wage trends.
• Assist participants in seeking, obtaining, & retaining transitional & competitive employment.
• Develop jobs related to participants' abilities, limitations, job needs, & desires.
• Educate individuals about educational/career planning opportunities.
• Model appropriate work behaviors & interpersonal skills.
• Assist employer with participant training, support, & job accommodations.
• Assist employer in developing natural supports for participants.
• Educate employers about the effectiveness, profitability, & benefits of employing individuals with disabilities &/or disadvantages.
• Inform business, labor, & the general public about Goodwill services & available potential employees.
• Determine the worksite is properly equipped to ensure participant safety.
• Work at more than one location with multiple caseloads.
• Provide Independent Living services as directed by contract & service plan/authorization.
• Follow all policies, procedures, & directives of Goodwill Industries assuring safety of personnel or property.
• Work collaboratively with WFS to provide participant services.
• Properly wear & maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA).
• Other duties as assigned.