WFS Job Coach

Goodwill Industries of the Inland Northwest; Moscow (ID); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill Industries of the Inland Northwest in Moscow, ID is seeking staff to provide participant assessment, training, coaching, and job readiness services. The role requires a flexible schedule, local travel, and a valid driver's license with proof of personal auto insurance.

Background checks are required. The position emphasizes supervising and supporting program participants, with experience assisting people with disabilities or disadvantages preferred.

Qualifications

• High school diploma or GED required, or equivalent combination of education and experience.
• Six months related experience and/or training acceptable in lieu of diploma.

Responsibilities

• Assist with screening of referrals for appropriate program and service options.
• Establish and maintain good working relationships with participants, referral agencies, and team members.
• Ensure paperwork and related activities are current, accurate, and in compliance, including case notes, service reports, and time studies.
• Provide hands-on training, supervision, and support to participants at various work locations.
• Gather data needed to fulfill reporting requirements, including work behaviors and productivity.
• Make recommendations to supervisory staff on policy or management changes.
• Assist with orientation of new referrals.
• Support participants to achieve the highest level of independent functioning while receiving services.
• Review intake, service plans, and supporting documents; assist in developing them as requested.
• Perform job and task analyses and monitor participant progress toward goals.

Skills

Flexible schedule

Valid drivers license

Clean driving record

Personal auto insurance

Background check

No crimes against others

Education

High school diploma or GED

Six months related experience/training

Job description

Must have flexible schedule. Localized travel required using company and/or personal vehicle. Must have valid driver's license, clean driving record, and proof of personal auto insurance. Background - no crimes against another person or arson.

Closes: 9/27/25 - Moscow, ID - Full &/or Part-time/Hourly

Wage: $16.00 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

Summary: Position will provide and support participant assessment, training, coaching, and job readiness services. Supervise and/or provide direct employment services to both funded and un-funded program participants earning commensurate or non-commensurate wages. Experience working with persons with disabilities/disadvantages preferred. Must pass background check, have flexible schedule, reliable vehicle, valid driver's license, and proof of personal auto insurance.

Education and/or Experience: High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.

Essential Duties and Responsibilities include the following:

• Assist with screening of referrals for appropriate program and service options, as appropriate.
• Establish and maintain good working relationships with participants, referral agencies, and all team members.
• Ensure all paperwork and related activities are current, accurate, in compliance and timely. Includes case notes, service reports, and time studies (if applicable).
• Provide hands on training, direct supervision, and support to participants at a variety of work locations.
• Gather accurate data needed to fulfill reporting requirements, to include work behaviors and productivity.
• Make recommendations to supervisory staff on necessary changes in policy or management style.
• Assist with orientation of new referrals.
• Assist participants in achieving the highest level of independent functioning while receiving services.
• Thoroughly review intake, service plan, and supporting documentation for each participant. Assist with developing said items, as requested.
• Perform job and task analysis.
• Monitor and record participant progress to ensure goals and objectives are met.
• Stay informed of current wage trends and job coaching techniques.
• Explain and demonstrate tasks according to employer expectations. Work with participants on a variety of tasks to ensure individual understands job duties, and tasks are achievable.
• Ability to perform all work tasks supervised. May work a variety of shifts and locations, including weekends and evenings, depending upon assignment.
• Provide services in accordance with all policies, procedures, and directives of Goodwill Industries; CARF standards; and principles of safety while protecting both personnel and property.
• Work with staff to develop, monitor, and resolve skills training, vocational, or behavioral issues.
• Assist with providing and recommending job accommodations, to include assistive technology needs.
• Provide support to participant to assist in achieving all vocational and non-vocational goals.
• Model and train appropriate work behaviors and interpersonal skills.
• Provide training using multiple methods, to reach all learning styles.
• Assist in developing natural supports for participants.
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
• Other duties as assigned