WFM Techno-Functional Architect: Forecasting & Scheduling

Hispanic Alliance for Career Enhancement; Madison (WI); On-site; USD 106,605 - 284,280; Full time

Job summary

CVS Health is hiring a seasoned Workforce Management Techno-Functional Expert to lead scheduling and labor forecasting across demand, staffing plans, and schedule generation. You will collaborate with stakeholders, product, engineering, and vendors to design and deliver enterprise-grade WFM capabilities.

The ideal candidate has hands-on experience configuring WFM platforms (Infor, UKG, Legion), strong forecasting knowledge, and the ability to translate business needs into scalable, governed

Qualifications

• 7+ years delivering Workforce Management solutions with deep forecasting, staffing, and scheduling.

Responsibilities

• Lead discovery with stakeholders to capture demand drivers and scheduling needs.
• Translate requirements into functional designs and configurations.
• Configure and customize WFM tools to meet business needs.
• Drive end-to-end delivery, enhancements, and releases.

Skills

Forecasting

Staffing

Scheduling

WFM Platforms

Stakeholder Leadership

Communication

Agile

Education

Bachelor's degree

Tools

Infor WFM

Workbrain

UKG

Legion

Job description

CVS Health is hiring a seasoned Workforce Management Techno-Functional Expert to lead scheduling and labor forecasting across demand, staffing plans, and schedule generation. You will collaborate with stakeholders, product, engineering, and vendors to design and deliver enterprise-grade WFM capabilities.

The ideal candidate has hands-on experience configuring WFM platforms (Infor, UKG, Legion), strong forecasting knowledge, and the ability to translate business needs into scalable, governed