WFM Systems Analyst II — Healthcare IT & Optimization

Yale New Haven Health; Stratford (CT); On-site; USD 90,000 - 110,000; Full time

Job summary

Yale New Haven Health Services Corp. seeks a System Analyst II to research, analyze, and support clinical and business applications, hardware, and ITS systems across the health network.

As a primary contact for applications, you will work with department teams to gather requirements, propose improvements, and implement new projects, while training end users during go-live and support periods. Travel to multiple YNHHS facilities is necessary.

Qualifications

• Associates degree or equivalent experience required.
• Minimum 5 years experience in Healthcare and/or technology preferred.
• 2–3 years experience as a Systems Analyst required.
• Healthcare or Epic experience preferred.

Responsibilities

• Application and IT System Implementation and Support - Implement and maintain Workforce Management applications, systems, and hardware.
• Teamwork - Creates and maintains regular status reports to Manager.
• Documentation - Document and maintain system design and build documents using DTS tools such as Teams.
• Other - Provides training to other DTS staff.

Skills

Independent worker

Deadline management

Communication

Problem solving

Team collaboration

Customer service

Documentation

Education

Associates degree or equivalent experience

Tools

Microsoft Office

Job description

Yale New Haven Health Services Corp. seeks a System Analyst II to research, analyze, and support clinical and business applications, hardware, and ITS systems across the health network.

As a primary contact for applications, you will work with department teams to gather requirements, propose improvements, and implement new projects, while training end users during go-live and support periods. Travel to multiple YNHHS facilities is necessary.