WFM Implementation Consultant

Dayforce, Inc.; Germany (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay and benefits

Volunteer days (Dayforce Cares)

Career growth opportunities

Job summary

Dayforce is seeking a WFM Implementation Consultant to participate in all stages of the implementation lifecycle, from discovery through post-go-live support. You will gather customer requirements, configure Dayforce to meet documented business needs, manage expectations, and guide Associate Consultants under the supervision of the Project Manager.

In this role you may deliver Organizational Readiness consulting and assist customers throughout their implementation journey.

Qualifications

• Bachelor's degree or equivalent experience.
• Five or more years of experience in HCM or WFM application consulting.
• Experience with business process mapping.
• Change management experience is an asset.
• Fluency in German and English is an advantage.
• Proficiency with Microsoft Office applications.
• Experience with SaaS or cloud-based HRIS solutions.
• Basic understanding of relational databases and SQL is a plus.
• Experience with Dayforce or similar HRIS tooling.
• Ability to manage multiple projects and customers simultaneously.

Responsibilities

• Document and validate customer requirements and map them to Dayforce functionality.
• Configure Dayforce to meet documented business requirements.
• Conduct consulting sessions virtually and in person, documenting outcomes.
• Attend internal meetings and provide status updates on activities.
• Provide follow-up consulting and assistance within areas of expertise.
• Serve as a subject matter resource for functional areas for stakeholders.
• Lead Dayforce Organizational Readiness best practices preparation for rollout.
• Document solutions and contribute to the repository and knowledge sharing.

Skills

Five+ years HCM/WFM consulting

Business process mapping

German & English fluency

Organizational communication

Workshop facilitation

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

SQL

HRIS systems

Cloud/SaaS software

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better ™ - Reflects our commitment to employees, customers, partners and communities globally.

About the Opportunity

As a WFM Implementation Consultant, you will participate in all stages of the implementation lifecycle, including discovery, configuration, testing, deployment, and post-go-live support. Working under the direction of the Project Manager, you may lead one or more implementation activities while supporting customers throughout their implementation journey.

In this role, you will gather customer requirements, configure the Dayforce solution to meet documented business needs, manage customer expectations, provide guidance to Associate Consultants, identify project risks, and communicate issues to the Project Manager. You may also deliver Organizational Readiness consulting in support of the Dayforce Organizational Readiness toolkit.

What You'll Get to Do

• Document and validate customer business requirements and map them to Dayforce functionality.
• Configure the Dayforce application to meet documented customer business requirements.
• Conduct consulting sessions, both virtually and in person, and document outcomes through meeting minutes.
• Attend internal project meetings and provide status updates on activities and deliverables.
• Provide customers with follow-up consulting and general assistance within your areas of expertise.
• Serve as a subject matter resource for specific functional areas for both internal and external stakeholders.
• Work with customers to implement Dayforce Organizational Readiness best practices in preparation for solution rollout.
• Document implementation solutions and contribute to the solutions repository.
• Document best practices and share knowledge across the implementation practice.
• Contribute to internal knowledge sharing by reviewing feedback and responding to questions.
• Participate in continuing education sessions.
• Complete product release training on a timely basis and maintain knowledge of new and enhanced functionality.

Skills and Experience We Value

• Bachelor's degree or equivalent experience.
• Five or more years of experience in Human Capital Management (HCM) or Workforce Management (WFM) application consulting.
• Experience with business process mapping.
• Change management experience is an asset.
• Fluency in German and English is a significant advantage.
• Proficiency with Microsoft Office applications.
• Experience working with SaaS or cloud-based software solutions, including HRIS systems.
• Basic understanding of relational databases and SQL is an asset.
• Experience with one or more of the following applications: SAP, Workday, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, or Dayforce.
• Ability to successfully implement an HRIS module or similar end-to-end solution.
• Understanding of common Human Capital Management (HCM) business practices.
• Understanding of different industries and how Dayforce implementation best practices apply to customer business practices.
• Ability to manage multiple projects and customers simultaneously while balancing priorities.
• Excellent organizational, communication, and collaboration skills.
• Ability to lead and facilitate customer workshops and working sessions.

What Would Make You Stand Out

• Experience implementing Workforce Management (WFM) solutions across multiple industries.

What’s in it for you

• We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
• With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life.
• Our focus is not just on your job but on supporting you to be the best version of yourself.

Dayforce is fueled by the diversity of our talented employees.

We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique.

We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

Dayforce encourages personal and professional growth.

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process