WFH | Entry Level | Customer Service Rep | Training Provided

American Income Life; United States; Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Health Insurance Reimbursement

Company-Paid Life Insurance

Residual Income Opportunities

Leadership Development Programs

Promotion-From-Within Culture

Union Representation (where applicable

Job summary

AO Globe Life is hiring Remote Entry-Level Managing Agents to help families understand and enroll in life, accident, and supplemental health insurance benefits. This 100% work-from-home role requires no prior insurance experience and includes comprehensive training, licensing guidance, mentorship, and ongoing support.

You’ll meet with members via Zoom and phone, assess protection needs, and recommend personalized solutions, guiding clients through enrollment while maintaining excellent service

Qualifications

• Be at least 18 years old.
• Legally authorized to work in the United States.
• Have a computer or laptop.
• Reliable high-speed internet.
• Webcam and microphone.
• Quiet, professional workspace.
• No prior insurance experience required, training provided.

Responsibilities

• Meet virtually with members through Zoom and phone appointments.
• Connect with qualified members who have requested information.
• Learn clients’ protection needs and recommend personalized benefit solutions.
• Explain insurance options clearly and professionally.
• Guide clients through enrollment.
• Maintain accurate records with compliance guidelines.
• Provide outstanding customer service before and after enrollment.
• Participate in ongoing coaching and mentorship.

Skills

Communication skills

Interpersonal skills

Customer focus

Self-motivated

Remote work

CRM/Zoom proficiency

Tools

Zoom

CRM systems

Job description

WFH - Entry Level - Customer Service Rep - Training Provided

Company: AO Globe Life
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Entry-Level | Training & Mentorship Provided

Launch Your Career. Help Families. Build Your Future.

Are you looking for a work-from-home career with flexibility, professional development, unlimited earning potential, and a meaningful purpose?

AO Globe Life is hiring Remote Entry-Level Managing Agents to help working families—including veterans, labor union members, credit union members, and their families—understand and enroll in valuable life, accident, and supplemental health insurance benefits.

No prior insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing support to help you build a rewarding long-term career.

Why You’ll Love This Opportunity

• 100% Remote Work
• No Experience Required
• Qualified Warm Leads Provided — No Cold Calling
• Weekly Pay + Performance-Based Bonuses
• Comprehensive Training & Mentorship
• Leadership Development & Career Advancement
• Flexible Schedule

About AO Globe Life

For more than 70 years , AO Globe Life has proudly served working families throughout North America by providing trusted life, accident, and supplemental health insurance solutions.

Our organization is built on integrity, service, mentorship, and leadership development. We believe in promoting from within and providing every team member with the tools and support needed to succeed.

Our Mission

Protect Every Child. Serve All Working People.

What You’ll Do

As a Remote Entry-Level Managing Agent , you’ll combine customer service, relationship-building, and consultative sales to help families protect what matters most.

Primary Responsibilities

• Meet virtually with members through Zoom and phone appointments.
• Connect with qualified members who have requested information.
• Learn clients’ financial protection needs and recommend personalized benefit solutions.
• Explain life, accident, and supplemental health insurance options in a clear and professional manner.
• Guide clients through the enrollment process.
• Conduct policy reviews and assist with beneficiary updates and policy changes.
• Provide outstanding customer service before and after enrollment.
• Maintain accurate records while following company and state compliance guidelines.
• Participate in weekly coaching, mentorship, leadership development, and ongoing training.

Why Join AO Globe Life?

100% Work From Home

Work remotely anywhere in the United States with the flexibility to create a schedule that fits your lifestyle.

Weekly Pay + Unlimited Income Potential

Earn competitive weekly income through:

• Performance-based commissions
• Weekly bonuses
• Leadership incentives
• Residual income opportunities
• Long-term renewals

Qualified Warm Leads

No cold calling. Focus on helping members who have already requested information.

Comprehensive Training

Receive:

• Virtual onboarding
• Insurance licensing guidance
• One‑on‑one mentorship
• Weekly coaching
• Leadership development
• Ongoing professional education

Career Advancement

Advance into leadership and management roles based on your performance—not seniority.

Benefits

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Leadership Development Programs
• Promotion-From-Within Culture
• OPEIU Local 277 Union Representation (where applicable)

Recognition & Incentives

Top performers may qualify for:

• Company-sponsored incentive trips
• Leadership conferences
• Performance bonuses
• Professional recognition awards
• Career development opportunities

Who We’re Looking For

We’re seeking motivated individuals who are:

• Strong communicators with excellent interpersonal skills.
• Customer-focused and passionate about helping others.
• Self‑motivated, dependable, and organized.
• Goal‑oriented with strong problem‑solving abilities.
• Comfortable working independently in a remote environment.
• Coachable and eager to learn.
• Proficient with computers, Zoom, CRM systems, Google Workspace, and virtual communication tools.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, recruiting, insurance, call centers, business development, or sales is welcomed—but not required.

Requirements

Applicants must:

• Be at least 18 years old.
• Be legally authorized to work in the United States.
• Be physically located within the United States.
• Have a computer or laptop.
• Have reliable high‑speed internet.
• Have a webcam and microphone.
• Have a quiet, professional workspace.

Why AO Globe Life?

• 70+ years serving working families.
• Backed by the financial strength and stability of Globe Life.
• Industry‑leading mentorship and training.
• Promote‑from‑within culture.
• Unlimited opportunities for professional and leadership growth.
• Meaningful work helping families protect their financial future.

Interview Process

All interviews are conducted virtually through Zoom, providing a convenient, professional, and accessible hiring experience.

Ready to Build Your Future?

AO Globe Life

Work From Home. Help Families. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high‑speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self‑motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.