WFH Entry Level Customer Agent

AO Globe Life; College Station (TX); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

100% remote

Flexible scheduling

Mentorship program

Leadership opportunities

Job summary

AO Globe Life is seeking motivated professionals for a fully remote, client-focused role in the United States. You’ll meet clients virtually, guide them through programs, answer questions, and support onboarding while maintaining records and delivering a professional experience.

The position emphasizes flexible scheduling, ongoing training, and a clear path into leadership, helping you grow a meaningful career from anywhere with a reliable internet connection.

Qualifications

• Must be authorized to work in the United States.
• Experience working with people in customer-facing roles.
• Strong communication and problem-solving skills.
• Comfortable working independently in a remote environment.
• Laptop or computer with camera and reliable internet.
• Motivated, dependable, and ready for a career shift.

Responsibilities

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and ongoing communication
• Maintain simple digital records and follow-ups
• Deliver a professional, client-first experience
• Participate in weekly training and development sessions

Skills

Customer service experience

Communication skills

Problem solving

Independent remote work

Job description

AO Globe Life is hiring motivated professionals who want more flexibility, stronger growth potential, and a career that actually feels meaningful.

If you’ve worked in customer service, retail, hospitality, or any people-focused role, you already have the skills to succeed here.

In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help clients make informed decisions—all while building a long-term remote career.

What You’ll Be Doing

• Meet with clients virtually using Zoom

• Walk individuals and families through available programs

• Answer questions and guide clients through next steps

• Support clients through onboarding and ongoing communication

• Maintain simple digital records and follow-ups

• Deliver a professional, client-first experience

• Participate in weekly training and development sessions

Why Career Changers Apply

• 100% remote — no commute, more control over your time

• Flexible scheduling that works around your life

• Clients have already requested to be contacted

• Transfer your existing experience into a new career path

• Ongoing mentorship and structured support

• Clear path into leadership and advancement

• Work in a purpose-driven environment helping others

What You’ll Need

• Must be authorized to work in the United States

• Experience working with people (customer service, retail, hospitality, etc.)

• Strong communication and problem-solving skills

• Comfortable working independently in a remote environment

• Laptop or computer with camera + reliable internet

• Motivated, dependable, and ready for a career shift

About AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.