WFH Customer Service Rep (Entry Level)

AO Globe Life; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

100% remote work

Paid training and licensing support

Weekly pay via direct deposit

Monthly & quarterly bonuses

Mentorship and leadership development

Advancement opportunities

Supportive team culture

Job summary

AO Globe Life is seeking ambitious, service-minded professionals for the Remote Benefits Manager role. This fully remote position focuses on helping clients explore supplemental benefit programs, schedule virtual consultations, and guide them through enrollment while building strong client relationships.

The role offers paid training, licensing support, mentorship, and opportunities for advancement within a supportive, team-oriented culture. Weekly pay and performance bonuses are included.

Qualifications

• No prior industry experience required.
• Comfort with virtual consultations and Zoom.
• Ability to explain benefit options clearly.
• Willingness to participate in training and licensing.

Responsibilities

• Connect with individuals interested in learning about supplemental benefit programs.
• Schedule and conduct virtual consultations via Zoom.
• Assess client needs and explain available option(s) clearly and professionally.
• Guide clients through enrollment and answer questions.
• Maintain accurate and compliant digital records; collaborate with teammates.

Skills

Excellent verbal communication

Relationship-building

Self-motivated

Organized

Coachable

Job description

AO Globe Life is looking for ambitious, service-minded professionals to join our team as Remote Benefits Manager. This fully remote opportunity is ideal for individuals who enjoy helping others, want to build strong client relationships, and are motivated to grow within a supportive, team-oriented environment.

No prior industry experience is required. We hire for attitude and provide structured training, mentorship, and professional development to help you succeed.

In this role, you will connect with individuals who have requested information about supplemental benefit programs , schedule virtual consultations, and guide them through their available options.

Key Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Assess client needs and explain available benefit options clearly and professionally
• Guide clients through the enrollment process and answer questions
• Maintain accurate and compliant digital records
• Collaborate with teammates to share best practices and support team success
• Participate in weekly training sessions, team meetings, and leadership development calls

Ideal Candidate Profile

• Confident communicator who can build rapport in virtual conversations
• Goal-oriented and motivated by personal and professional development
• Strong listener who can understand client needs and provide thoughtful guidance
• Organized and self-motivated while managing a flexible schedule
• Positive team player who is coachable and open to feedback

What We Offer

• 100% remote work environment with flexible scheduling
• Warm leads provided — no cold calling or prospecting
• Paid training and full licensing support
• Mentorship and development from experienced leaders
• Weekly pay via direct deposit
• Monthly and quarterly performance bonuses
• Advancement opportunities into leadership roles
• Inclusive, collaborative, and supportive team culture
• Meaningful work supporting families and communities

Requirements

• Must be legally authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with a functioning webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first organization focuses on service, integrity, and long-term career development.