WFH Customer Service Rep (Entry Level)

AO Globe Life; Chicago (IL); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Paid training

Mentorship

Direct deposit pay

Bonuses

Leadership development

Inclusive culture

Meaningful work

Job summary

AO Globe Life is seeking a Remote Benefits Manager to join our team in a fully remote capacity. You will connect with individuals interested in supplemental benefit programs, schedule virtual consultations, and guide them through enrollment with clear, professional guidance.

The ideal candidate is a confident communicator who thrives in a flexible, team-oriented environment, with a focus on client relationships and personal growth.

Qualifications

• Must be legally authorized to work in the United States.
• Reliable internet connection.
• Windows-based laptop or desktop computer with a functioning webcam.

Responsibilities

• Connect with individuals who expressed interest in learning about benefit programs.
• Schedule and conduct virtual consultations with clients via Zoom.
• Assess client needs and explain available benefit options clearly.
• Guide clients through enrollment and answer questions.
• Maintain accurate and compliant digital records.
• Collaborate with teammates to share best practices and support team success.
• Participate in weekly training, team meetings, and leadership development calls.

Skills

Confident communicator

Goal-oriented

Strong listener

Organized

Positive team player

Job description

AO Globe Life is looking for ambitious, service-minded professionals to join our team as Remote Benefits Manager. This fully remote opportunity is ideal for individuals who enjoy helping others, want to build strong client relationships, and are motivated to grow within a supportive, team-oriented environment.

No prior industry experience is required. We hire for attitude and provide structured training, mentorship, and professional development to help you succeed.

In this role, you will connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and guide them through their available options.

Key Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual consultations with clients via Zoom

• Assess client needs and explain available benefit options clearly and professionally

• Guide clients through the enrollment process and answer questions

• Maintain accurate and compliant digital records

• Collaborate with teammates to share best practices and support team success

• Participate in weekly training sessions, team meetings, and leadership development calls

Ideal Candidate Profile

• Confident communicator who can build rapport in virtual conversations

• Goal-oriented and motivated by personal and professional development

• Strong listener who can understand client needs and provide thoughtful guidance

• Organized and self-motivated while managing a flexible schedule

• Positive team player who is coachable and open to feedback

What We Offer

• 100% remote work environment with flexible scheduling

• Warm leads provided — no cold calling or prospecting

• Paid training and full licensing support

• Mentorship and development from experienced leaders

• Weekly pay via direct deposit

• Monthly and quarterly performance bonuses

• Advancement opportunities into leadership roles

• Inclusive, collaborative, and supportive team culture

• Meaningful work supporting families and communities

Requirements

• Must be legally authorized to work in the United States

• Reliable internet connection

• Windows-based laptop or desktop computer with a functioning webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote‑first organization focuses on service, integrity, and long-term career development.