WFH Client Services Manager

AO Globe Life; Swanton (VT); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Weekly pay via direct deposit

Full training and licensing support

Bonuses

Equity opportunities

Career advancement pathways

Job summary

AO Globe Life is hiring for a fully remote role focused on guiding individuals and families through available benefit options. You’ll conduct virtual consultations, enroll clients, and maintain accurate digital records while working from anywhere in the United States.

The position emphasizes strong communication, independence, and a customer-first approach, with structured training and weekly mentorship to support professional growth.

Qualifications

• Strong interpersonal and communication skills.
• Organized, self-motivated, and comfortable working independently.
• Confident speaking on video and comfortable using virtual platforms.
• Passion for helping others and contributing to service-driven work.
• Experience in customer service or client-facing roles is helpful but not required.

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs.
• Schedule and conduct virtual consultations with clients via Zoom.
• Guide individuals and families through available benefit options.
• Assist clients through the enrollment process with professionalism and care.
• Maintain accurate and organized digital client records.
• Provide responsive client support and follow-up communication.
• Participate in weekly training sessions and mentorship programs.
• Build positive client relationships that support long-term trust and service.

Skills

Interpersonal skills

Self-motivation

Video conferencing

Customer service mindset

Remote work aptitude

Tools

Zoom

Job description

AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications, or simply looking for a people-focused career with long-term growth potential, this opportunity offers a strong foundation for professional development.

We provide structured training, mentorship, and warm leads from individuals who have requested information about supplemental benefit programs, allowing you to build valuable skills while working from anywhere in the United States.

Key Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual consultations with clients via Zoom

• Guide individuals and families through available benefit options

• Assist clients through the enrollment process with professionalism and care

• Maintain accurate and organized digital client records

• Provide responsive client support and follow-up communication

• Participate in weekly training sessions and mentorship programs

• Build positive client relationships that support long-term trust and service

Qualifications

• Strong interpersonal and communication skills

• Organized, self-motivated, and comfortable working independently

• Confident speaking on video and comfortable using virtual platforms

• Passion for helping others and contributing to service-driven work

• Experience in customer service or client-facing roles is helpful but not required

Requirements

• Must be legally authorized to work in the United States

• Reliable internet connection

• Windows-based laptop or desktop computer with a functioning webcam

What We Offer

• 100% remote work environment

• Flexible scheduling

• Warm leads provided — no cold calling or prospecting

• Weekly pay via direct deposit

• Full training and licensing support

• Monthly and quarterly performance bonuses

• Equity opportunities for qualifying team members

• Clear career advancement pathways

• Collaborative, mission-focused team culture

About AO Globe Life

AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career development.