JOB TITLE: West Trainer - Bakery Franchise Operation(Front of House)
REPORTS TO: Senior Training Center Manager
Job Type: Full Time, Exempt
DEPARTMENT: East Training Center
LOCATION: Commerce, CA
SUMMARY
This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering certain product preparation, quality control, and overall store operations to ensure a successful launch.
The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise.
JOB DUTIES:
Training Execution
- : Conduct comprehensive training for new store owners and employees
- : Conduct training to improve product sales and employee customer service at the store.
- : Provide training on manual products and new products
- : Educate on hygiene and food safety standards
- : Train on the use and maintenance of various equipment
Training Center Operations
- : Ensure industrial safety and food safety compliance at the training center
- : Manage Training Center expenses and handle all related expenditures.
- : Conduct inventory checks and manage procurement and purchase orders.
Training Documentation Management
- : Develop and update training curricula and materials
- : Prepare and manage training-related documents and reports
- : Conduct post-training evaluations (surveys, feedback collection)
- : Create and enhance training materials (manuals, presentations, guidelines, etc.)
Other Responsibilities
- : Provide certain product manufacturing training for new employees
- : Basic training for new internal employees
- : Develop and test new equipment and small tools
SKILLS AND EXPERIENCE
- Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & Power point).
- Excellent verbal and written communication skills.
- Ability to read and interpret documents such as procedure manuals and regulatory documents.
- Ability to write reports & business correspondence.
- Bilingual in Korean/English preferred
- Detail oriented, excellent record keeping and documentation skills.
QUALIFICATIONS
- Prior bakery, food and beverage, and/or QSR, experience is required
- Associate degree, or bachelor’s degree or equivalent years of work experience
- Basic understanding of F&B operation fundamentals
- Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint).
Employee Benefits
- Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1
- Short Term and Long-Term Disability Leave (short term 100% covered)
- 401(k) Company Match
- Life allowance Reimbursements (Monthly)
- Cellphone Reimbursements
- Employee Discounts (40% off CJ products & services)
- Paid Time Off (generous and increases by tier!)
- Paid Creative Leave (up to 4 weeks specified on years of service)
- Paid Holidays (11 days)
- Employee Club Activities (movie, e-sports, book, sports activity club, etc.)
- & Much More