West Field Applications Specialist - Training & Adoption

BD

Detroit (MI)

Hybrid

USD 96,000 - 153,000

Full time

47 hours ago

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Job summary

Waters is seeking a Field Applications Specialist to enable onboarding, training, and adoption of analytical technologies in the West Region. You will guide customers from onboarding through long-term adoption, translating complex workflows into impactful outcomes.

The role emphasizes scientific engagement, cross-functional collaboration, and proactive workflow optimization, with substantial travel and field-based engagement. A life sciences degree and flow cytometry experience are required.

Qualifications

Bachelor’s degree in life sciences or related field.
Hands-on experience with flow cytometry applications.
Strong troubleshooting capabilities across complex workflows.
Ability to translate scientific concepts into practical application.
Strong training, communication, and presentation skills.
Valid driver’s license with at least 3 years of driving history.
Ability and willingness to travel extensively (60–70%), including multi-day overnight travel.

Responsibilities

Lead customer onboarding to ensure a seamless transition from purchase to implementation.
Deliver high-quality, application-focused training tailored to customer workflows.
Educate customers on best practices to maximize instrument use.
Provide advanced application support across instruments and workflows.
Drive utilization and adoption through proactive engagement.