West Field Applications Expert — Train, Optimize & Impact
BD
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Job summary
Waters Field Applications Specialist is a field-based role (West Region) focused on enabling science and driving product adoption through expert training and workflow optimization. You will guide customers from onboarding to long-term utilization, translating complex technologies into meaningful scientific and operational outcomes.
Success comes from proactive engagement, deep application knowledge, and the ability to partner with cross-functional teams to strengthen customer outcomes and
Qualifications
- Bachelor’s degree in life sciences or related field.
- Hands-on experience with flow cytometry applications and cell sorting.
- Strong troubleshooting capabilities across complex workflows.
- Ability to translate scientific concepts into practical applications.
- Excellent training, communication, and presentation skills.
- Valid driver’s license with 3+ years of driving history.
- Willingness to travel 60–70%.
Responsibilities
- Lead customer onboarding to ensure a seamless transition from purchase to implementation.
- Deliver application-focused training tailored to workflows.
- Educate customers on best practices to maximize instrument performance.
- Provide advanced technical support across instruments and workflows.
- Partner with customers to resolve complex challenges and drive adoption.
- Collaborate with sales, service, and marketing teams to improve outcomes.
Skills
Education
Tools
Job description
Waters Field Applications Specialist is a field-based role (West Region) focused on enabling science and driving product adoption through expert training and workflow optimization. You will guide customers from onboarding to long-term utilization, translating complex technologies into meaningful scientific and operational outcomes.
Success comes from proactive engagement, deep application knowledge, and the ability to partner with cross-functional teams to strengthen customer outcomes and
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