Wessman Arena Facility Attendant

Universities of Wisconsin; Superior (WI); On-site; USD 13,000 - 18,000; Part time

Job summary

UW-Superior is seeking a Facility Attendant I to support arena operations, customer service, and event logistics. Responsibilities include checking IDs, equipment check-out, and operating the POS system during events. The role emphasizes teamwork, safety, and adherence to campus recreation policies.

Qualified candidates are UW-Superior students, with Work Study preferred. Flexibility for home game events and large rentals is a plus.

Qualifications

• Must be a current UW–Superior student.
• Preference given to Work Study students, but non-Work Study hires are possible.

Responsibilities

• Provide customer service and enforce Campus Recreation policies.
• Verify access by checking IDs during open hours.
• Check in/out equipment using Innosoft Fusion.
• Assist at concessions during home events and large rentals.
• Greet customers and provide information about campus programs.
• Answer phone calls and support student office needs.
• Operate Innosoft Fusion POS and reservation system.
• Assist with event setup, cleanup, and maintenance.

Skills

Customer service

Policy enforcement

Communication

Team player

EDI programs

Tools

Innosoft Fusion

POS/cash register

Reservation system

Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students

Position Title:

Wessman Arena Facility Attendant

Job Category:

Student Hourly

Job Profile:

Student Help

Job Summary:

Job Duties:

Minimum Qualifications:

STUDENT PAYROLL OFFICE USE ONLY

Official Pay Rate: 11.00 Initials: Date:

• Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
• Verify access to the facilities or program by checking identification and/or control desk computer system during open hours
• Check in/out equipment including skates and other equipment using Innosoft Fusion.
• Work concessions stand during all home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby.
• Greeting customers with positive attitude
• Providing information about the department of Campus Recreation and its programs
• Answering the telephone, transferring as needed, operate student office needs
• Operation of the Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out
• Assist with special event setup, clean up, and tear down
• Maintaining lost and found
• Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed. Reports all accidents and incidents to student supervisor
• Perform general light duty maintenance and cleaning around the Arena
• Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment
• Actively engage in EDI programs, trainings, and events with a commitment to working effectively within your work team, customers, and campus visitors
• Other duties as assigned
• Must be a UWS student
• Preference given to Work Study but may hire Student Assist (non-Work Study)
• Must be able to work well as a team player and independently
• Must demonstrate quality customer engagement skills
• Actively engage in EDI programs, trainings, and events with a commitment to working effectively within your work team, customers and campus visitors
• Preference given to students who have previous work experience in Recreation or Arena setting.

Facility Attendant I

Notice to New Employees: Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant.In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

UW-Superior, A Superior Place:

The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of ‘final candidates’ must be revealed upon request. According to the Attorney General, ‘final candidates’ under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).

Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process.

Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at 715-394-8114 for a printed copy.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.