Wellness Studio Sales Associate — Free Sessions & Growth

Pleasanton; Pleasanton (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Bonuses & incentives

Training & development

Complimentary beem sessions

Employee discount

Casual dress code

Major holidays closed

401(k)

Small team

Job summary

beem Light Sauna is seeking a personable Front Desk/Guest Services Associate in Pleasanton, CA to welcome members, conduct discovery conversations, and present membership options. You’ll handle sales, schedule appointments, and support studio operations with a focus on guest experience.

This role requires reliable availability (nights, weekends, early mornings) and comfort with a physically active environment, including cleaning, turnover, and lifting tasks.

Qualifications

• 1–2 years of customer-facing experience with measurable results in sales, hospitality, retail, beauty, healthcare, fitness, or wellness
• Demonstrated ability to close: you can move a conversation from interest to decision naturally and confidently
• Tech-savvy: POS, scheduling apps, basic CRM, or similar tools

Responsibilities

• Greet first-time guests with a warm, professional welcome and lead a studio tour
• Conduct discovery conversations to understand guests' wellness goals
• Present memberships and packages, handle objections, and close in the moment
• Follow up with leads via phone, text, and CRM to convert opportunities
• Meet studio performance targets for first-time visits, upgrades, and retention
• Open and/or close the studio with full ownership
• Check in members, manage appointments, and process POS transactions
• Handle member accounts, upgrades, cancellations, and billing questions
• Answer calls and respond to inquiries warmly
• Support local outreach and studio content to grow visibility
• Flag operational or member concerns to the manager promptly
• Reset infrared sauna suites between appointments and maintain cleanliness

Skills

Customer-facing

Sales closing

Tech-savvy

Tools

POS systems

CRM software

Scheduling apps

Job description

beem Light Sauna is seeking a personable Front Desk/Guest Services Associate in Pleasanton, CA to welcome members, conduct discovery conversations, and present membership options. You’ll handle sales, schedule appointments, and support studio operations with a focus on guest experience.

This role requires reliable availability (nights, weekends, early mornings) and comfort with a physically active environment, including cleaning, turnover, and lifting tasks.