Wellness Strategy Lead: Client Growth & Engagement

wiq-careers; Independence Township (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

WellnessIQ, INC. is seeking a Wellness Strategy Manager to manage new and existing client relationships, drive engagement, and ensure program success through effective project management and cross-functional collaboration.

The role focuses on client customization, integration of services, and ongoing satisfaction, with travel to client locations as needed to support implementations and renewals.

Qualifications

• BA/BS College Degree preferred.
• Insurance brokerage experience preferred.
• Health and Wellness or Hospitality experience preferred.
• Account Management or Project Management experience preferred.

Responsibilities

• Overall ownership of client accounts, coordinating with sales, brokers, consultants and internal teams post-implementation.
• Lead implementation kickoff calls and ongoing project meetings with client stakeholders.
• Prepare agendas, minutes and progress reports to communicate status to clients and internal teams.
• Organize client site visits, health screenings and wellness events as needed.
• Develop and execute client management strategies to drive renewals and revenue growth.

Skills

Account Management

Project Management

Customer Service

Communication

Team Collaboration

Education

BA/BS Degree

Tools

Salesforce

Microsoft Office

Copilot AI

Job description

WellnessIQ, INC. is seeking a Wellness Strategy Manager to manage new and existing client relationships, drive engagement, and ensure program success through effective project management and cross-functional collaboration.

The role focuses on client customization, integration of services, and ongoing satisfaction, with travel to client locations as needed to support implementations and renewals.