Wellness Specialist

Life Extension Foundation Buyers Club Inc; Nevada; On-site; USD 25,000 - 34,000; Full time

Job summary

Life Extension Foundation Buyers Club Inc is seeking a Wellness Specialist in Las Vegas to manage inbound customer inquiries and guide callers toward high-quality products and formulations that may enhance well-being.

You will discuss product details, ingredients, dosages, and usage; interpret complex health information for customers; and document interactions, while maintaining reliability and punctuality with a 2 onsite day per week requirement.

Qualifications

• Bachelor's degree in a science/health related field preferred.
• Knowledge of vitamins, supplements, and general health products preferred.
• Proficiency in online research tools and databases (e.g., PubMed, web-based research platforms).
• Ability to extract relevant information from internal and external resources.
• Strong multitasking and organizational skills in a fast-paced environment.
• Ability to sit for extended periods at a desk.

Responsibilities

• Provide accurate, current information on Life Extension products and health topics.
• Respond to customer inquiries about ingredients, dosages, and usage.
• Explain complex health information clearly and professionally.
• Act on coaching feedback to improve performance and service quality.
• Use active listening to identify needs and document interactions for follow-up.
• Review basic laboratory results with customers and suggest products accordingly.
• Maintain reliability and punctuality in scheduled hours.
• Demonstrate flexibility for evolving business needs, including overtime or schedule changes.
• 2 onsite days per week are required.
• Perform additional duties as assigned.

Skills

Health product knowledge

Customer service

Communication skills

Research skills

Multitasking

Education

Bachelor's degree in science/health related field

Tools

PubMed

Web research platforms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Wellness Specialist

Wellness Specialists - LV Full Time Professional Las Vegas, NV, US

This position is responsible for managing inbound customer inquiries and guiding callers toward high-quality products and formulations that may enhance their overall well-being. This role also involves engaging in informed discussions on a variety of health-related topics, delivering exceptional service through accurate, evidence-based information.

Core Duties and Responsibilities:

• Provide accurate, current, and comprehensive information related to Life Extension products, disease protocols, health conditions, and published content to customers.
• Respond to customer inquiries regarding product details, including ingredients, recommended dosages and proper usage.
• Research, interpret, and communicate complex health and scientific information in a clear, professional, and reassuring manner within a real-time environment.
• Demonstrate a commitment to continuous improvement by actively receiving and applying coaching and feedback to enhance performance and the customer experience.
• Utilize active listening and effective probing techniques to identify customer needs, while efficiently navigating internal systems, delivering accurate and complete information, and documenting interactions for future reference.
• Periodically review basic laboratory results with customers and provide appropriate product suggestions aligned with organizational guidelines.
• Maintain consistent reliability and punctuality in adherence to scheduled work hours.
• Demonstrate flexibility to accommodate evolving business needs, including overtime or schedule adjustments.
• 2 onsite days per week is an essential function of this position.
• Additional duties as assigned.

Position Requirements:

• Bachelor's degree in a science or health related field preferred (e.g., Biology, Dietetics, Nutrition, Nursing, or Health Promotion)
• Knowledge of vitamins, supplements, and general health products preferred
• Proficiency in online research tools and databases (e.g., PubMed, web-based research platforms)
• Demonstrated ability to efficiently navigate and extract relevant information from both internal and external resources
• Strong multitasking and organizational skills within a fast-paced environment
• Ability to remain seated and engaged in desk-based work for extended periods of time