LHCP - Licensed Practitioner, Wellness Store Advisor (Appleton, WI)

NHC (Natural Health Co.); Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

NHC (Natural Health Co.) is seeking a Licensed Practitioner, Wellness Store Advisor for the Appleton store in Wisconsin. You will deliver expert, evidence-based guidance on nutrition, supplements, and wellness plans while coordinating lab draws, follow-ups, and product recommendations.

Responsibilities include one-on-one consultations, staying current with brand partner information, and representing the store in media engagements as needed. Four days a week in-store availability is required.

Qualifications

• Licensed nutrition professional credentials (Nutritionist RD ND) required and must be valid.
• Proven ability to provide nutritional or naturopathic consultations.
• Strong interpersonal skills to guide clients and maintain confidentiality.

Responsibilities

• Provide on-floor guidance and product knowledge to customers.
• Conduct one-on-one consultations and wellness assessments for clients.
• Coordinate lab draws and explain testing options with follow-up.
• Deliver practitioner services (consultations, protocol reviews) per store standards.
• Track sales and contribute to achieving store targets.
• Maintain regular attendance and adherence to schedule.

Skills

Customer Orientation

Communication

Efficiency

Enthusiasm

Honesty and Integrity

Learning Agility

Listening Skills

Education

Licensed Nutritionist, RD or ND with a valid license

Job description

NHC renews lives by taking the guesswork out of vitamins and supplements. Every product we carry, including vitamins, supplements, essential oils, and organic and natural beauty care, is vetted against rigorous standards by licensed healthcare practitioners, so you can shop with real confidence.

Less a vitamin aisle, more a trusted partner in health: vetted products, accessible guidance, and a relationship built to last well beyond the first order. This is the new standard for optimizing health.

Job Summary

The Licensed Practitioner, Wellness Store Advisor works in Renew Wellness Brands's Appleton, WI retail store (NHC), providing expert, evidence-based guidance to customers on their health and wellness needs. This position brings deep knowledge of the store's product line to deliver on floor assistance, one-on-one consultations, wellness assessments, and individualized nutrition and supplementation plans - including coordinating lab draws and follow-up care where appropriate. The Licensed Practitioner, Wellness Store Advisor serves as the store's go-to educational resource, staying current through ongoing engagement with brand partners, and may occasionally represent the store and broader company through media engagements.

Essential Functions of LHCP

• Maintain current expertise in the store's nutraceutical product line & serve as the store's educational resource for clients.
• Coordinate lab draws for clients, including explaining testing options and managing results and follow-up.
• Conduct one-on-one consultations that turn clinical and product knowledge into clear, actionable client guidance.
• Deliver a consistent menu of practitioner services (consultations, wellness assessments, protocol reviews) aligned with store standards.
• Tracks sales and contributes to achieving store targets.
• Maintains regular and predictable attendance.
• Adheres to scheduled work and break times.

Essential Functions of Wellness Store Advisor

• Assists customers with finding products and answers questions.
• Helps keep the store clean, stocked, and organized to company standards.
• Maintains product knowledge to provide the latest information to customers.
• Identifies opportunities to upsell or cross-sell products or services to enhance customer value and increase sales.
• Tracks sales and contributes to achieving store targets.
• Maintains regular and predictable attendance.
• Adheres to scheduled work and break times.

Possible Functions

• May be asked to represent the store and broader company in media or public-facing engagements.
• May conduct one-on-one client consultations remotely via Zoom or telephone in place of in-person meetings.

Qualifications

Core Competencies

• Customer Orientation- Understands customer needs and behaviors and tailors efforts to enhance customer satisfaction and loyalty.
• Communication- Speaks and writes clearly and articulately without being overly verbose or talkative.
• Efficiency- Produces significant output with minimal wasted effort.
• Enthusiasm- Exhibits passion and excitement over work, with a can-do attitude.
• Honesty and Integrity- Does not cut corners ethically, earns trust, and maintains confidences.
• Learning Agility- Continuously seeks new knowledge, learns quickly and uses new information effectively.
• Listening Skills- Allows others to speak and seeks to understand their viewpoints.

Required Education, Credentials, and Experience

• Licensed Nutritionist, Registered Dietitian (RD) or Naturopathic Doctor (ND) with a valid license.
• Proven experience in providing nutritional or naturopathic consultations.
• Ability to work a minimum of four days a week out of the retail store.
• Familiarity with managing customer data and maintaining confidentiality.
• Strong understanding of health and wellness products.

Preferred Education, Credentials, and Experience

• Advanced certifications or specializations in areas relevant to nutrition and naturopathy.
• Experience in a retail health and wellness environment.
• Proficiency with online affiliate marketing and account management.
• Demonstrated ability to increase customer engagement and sales through professional consultations.
• Familiarity with a wide range of health and wellness products and their applications.

Direct Reports

None

Work Environment

Retail and office environment with regular exposure to a moderately noisy warehouse environment (Appleton, WI). Occasional exposure to outdoor elements, low or high temperatures, and small, enclosed walk-in cooler (Appleton, WI).

Physical Demands

Constantly or often moves about to accomplish tasks, adjusts or moves objects weighing up to 10 pounds, pushes or pulls objects, reaches overhead, reaches at or below shoulder level, stoops, crouches or kneels, uses gross manipulation that requires the use of the entire arm, uses fine manipulation that requires the use of the fingers, communicates with others to exchange information, enters text or data into a computer or other device, reads and comprehends text, performs tasks that require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust eye focus.

Occasionally remains in a stationary position for prolonged periods, adjusts or moves objects up to and over 40 pounds, crawls, and ascends or descends ladders.