Wellness Specialist

Life Extension Foundation Buyers Club Inc; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Life Extension Foundation Buyers Club Inc. in Las Vegas, NV seeks a Wellness Specialist to handle inbound inquiries and guide customers toward evidence-based products and formulations that support well-being.

The role emphasizes researching health topics, delivering accurate information, and maintaining excellent service through clear communication. Expected to participate in on-site work two days per week and adapt to evolving business needs.

Qualifications

• Bachelor's degree in a science or health-related field preferred.
• Knowledge of vitamins, supplements, and general health products.
• Proficiency in online research tools and databases (e.g., PubMed).
• Strong multitasking and organizational skills.

Responsibilities

• Provide accurate information on Life Extension products, protocols, and health content to customers.
• Respond to inquiries about ingredients, dosages, and usage.
• Explain complex health information clearly and professionally in real time.
• Act on coaching feedback to improve performance.
• Identify customer needs using active listening and document interactions.
• Review basic lab results with customers and suggest products per guidelines.
• Be reliable, punctual, and flexible to schedule changes.
• Two onsite days per week are essential.
• Additional duties as assigned.

Skills

Multitasking

Organizational skills

Customer service

Communication

Active listening

Education

Bachelor's degree in science/health field

Tools

PubMed

Web research

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Wellness Specialist

Wellness Specialists - LV Full Time Professional Las Vegas, NV, US

This position is responsible for managing inbound customer inquiries and guiding callers toward high-quality products and formulations that may enhance their overall well‑being. This role also involves engaging in informed discussions on a variety of health-related topics, delivering exceptional service through accurate, evidence-based information.

Core Duties and Responsibilities

• Provide accurate, current, and comprehensive information related to Life Extension products, disease protocols, health conditions, and published content to customers.
• Respond to customer inquiries regarding product details, including ingredients, recommended dosages and proper usage.
• Research, interpret, and communicate complex health and scientific information in a clear, professional, and reassuring manner within a real-time environment.
• Demonstrate a commitment to continuous improvement by actively receiving and applying coaching and feedback to enhance performance and the customer experience.
• Utilize active listening and effective probing techniques to identify customer needs, while efficiently navigating internal systems, delivering accurate and complete information, and documenting interactions for future reference.
• Periodically review basic laboratory results with customers and provide appropriate product suggestions aligned with organizational guidelines.
• Maintain consistent reliability and punctuality in adherence to scheduled work hours.
• Demonstrate flexibility to accommodate evolving business needs, including overtime or schedule adjustments.
• 2 onsite days per week is an essential function of this position.
• Additional duties as assigned.

Position Requirements

• Bachelor's degree in a science or health related field preferred (e.g., Biology, Dietetics, Nutrition, Nursing, or Health Promotion)
• Knowledge of vitamins, supplements, and general health products preferred
• Proficiency in online research tools and databases (e.g., PubMed, web-based research platforms)
• Demonstrated ability to efficiently navigate and extract relevant information from both internal and external resources
• Strong multitasking and organizational skills within a fast-paced environment
• Ability to remain seated and engaged in desk-based work for extended periods of time