Wellness Spa Support & Sales Specialist

Massage Envy; Vista Del Monte (CA); Hybrid; USD 23,000 - 24,000; Full time

Benefits offered by this job

Sign-on bonus

Healthcare (full-time)

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training

Free massage / skincare service each月

Product discounts

Job summary

Massage Envy Santa Barbara is seeking teammates who provide excellent customer service and help clients feel valued. You will educate clients on Total Body Care, promote the Wellness Program, and book appointments while encouraging homecare product purchases.

This role supports clinic flow, welcomes clients, answers calls and emails, and helps grow a loyal client base through in-person and outreach efforts. A flexible schedule is available.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills.
• Excellent people skills and ability to build guest relationships.
• Basic knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on Total Body Care and promote the Massage Envy Wellness Program; book services and encourage homecare retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering phone calls and emails.
• Grow and retain a client base in-person and via phone/email outreach.

Skills

Customer service

Sales experience

Multitasking

People skills

Computer skills

Math skills

Job description

Massage Envy Santa Barbara is seeking teammates who provide excellent customer service and help clients feel valued. You will educate clients on Total Body Care, promote the Wellness Program, and book appointments while encouraging homecare product purchases.

This role supports clinic flow, welcomes clients, answers calls and emails, and helps grow a loyal client base through in-person and outreach efforts. A flexible schedule is available.