Wellness Spa Front Desk & Membership Sales

WellBiz Brands, Inc.; Costa Mesa (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid training

Paid sick time

Pre-tax 401k

Discounted services

Amazon Gift Cards

Job summary

Elements Therapeutic Massage is seeking a retail sales associate to deliver exceptional customer service and drive membership sales in a spa-like setting. The role involves selling the Elements Wellness Program, handling front-desk transactions, and engaging clients with a welcoming, attentive experience.

The ideal candidate has strong communication skills, prior retail/sales experience, and comfort using scheduling and POS systems. Evening and weekend availability is required.

Qualifications

• Strong communication and customer service orientation.
• Experience with front-desk sales or spa-like environments is preferred.
• Familiarity with POS and scheduling systems (MindBody is a plus).
• Ability to follow a structured sales process and build customer loyalty.
• Proactive, self-motivated, and team-oriented.

Responsibilities

• Sell the Elements Wellness Program and memberships.
• Conduct client outreach (phone/text) for rebooking and enrollment.
• Provide welcoming guest experience and attentive service.

Skills

Communication skills

Customer service

POS systems

MindBody

Multi-tasking

Tools

MindBody

Job description

Elements Therapeutic Massage is seeking a retail sales associate to deliver exceptional customer service and drive membership sales in a spa-like setting. The role involves selling the Elements Wellness Program, handling front-desk transactions, and engaging clients with a welcoming, attentive experience.

The ideal candidate has strong communication skills, prior retail/sales experience, and comfort using scheduling and POS systems. Evening and weekend availability is required.