Wellness Sales Lead & Front Desk Manager

Massage Envy; San Francisco (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Healthcare reimbursement

IRA matching

Paid time off

Paid sick leave

Transit benefits

Employee assistance

Training program

Free massage after 100 hours

Product discount 30%

Job summary

Massage Envy - San Francisco (Hayes Valley) seeks a Sales Manager / Front Desk Lead to elevate client experiences and drive member growth. You will mentor the front desk team, promote Total Body Care, and collaborate with the Clinic Manager on sales strategies.

Position offers a competitive base pay and bonuses, plus comprehensive benefits and opportunities to advance within a wellness‑focused environment.

Qualifications

• Associate degree (or equivalent) preferred.
• 2+ retail or sales experience preferred.
• Strong math and computer skills; capable of multitasking.

Responsibilities

• Provide and maintain outstanding customer service within the team and help everyone feel valued and understood.
• Collaborate with the Clinic Manager to execute sales strategies and support business development initiatives.
• Promote the value of Total Body Care by educating clients on services and memberships.
• Book clients for future services and encourage home care retail purchases.
• Greet clients, schedule services, answer calls and respond to emails.
• Grow and retain the client base through outreach and teamwork.

Skills

Customer service

Communication

People skills

Leadership

Multitasking

Goal tracking

Education

Associate degree or equivalent

Job description

Massage Envy - San Francisco (Hayes Valley) seeks a Sales Manager / Front Desk Lead to elevate client experiences and drive member growth. You will mentor the front desk team, promote Total Body Care, and collaborate with the Clinic Manager on sales strategies.

Position offers a competitive base pay and bonuses, plus comprehensive benefits and opportunities to advance within a wellness‑focused environment.