Wellness Sales & Guest Experience Associate

Massage Envy; Los Angeles (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Healthcare for full-time employees

Paid time off

Flexible schedule

Training provided

Free service ( Massage/Skincare/Sticky

Job summary

Massage Envy North Hollywood is hiring for Customer Service and Sales roles to support our wellness-focused client base. Full-Time and Part-Time positions are available with a flexible schedule, Monday through Friday plus weekends.

You will greet clients, schedule services, promote our Wellness Program, and help grow a loyal client base through in-person and outreach efforts. Training is provided, and full-time employees receive healthcare, PTO, and discounts on services and products.

Qualifications

• Experience in retail or sales is preferred.
• Strong math and computer skills.
• Ability to multitask and provide outstanding customer service.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Wellness Program, booking for future services, and encouraging homecare purchases.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base in-person and via phone/email outreach.

Skills

Customer service

Sales skills

Multitasking

People skills

Math skills

Job description

Massage Envy North Hollywood is hiring for Customer Service and Sales roles to support our wellness-focused client base. Full-Time and Part-Time positions are available with a flexible schedule, Monday through Friday plus weekends.

You will greet clients, schedule services, promote our Wellness Program, and help grow a loyal client base through in-person and outreach efforts. Training is provided, and full-time employees receive healthcare, PTO, and discounts on services and products.