Wellness Sales & Client Care Associate

Massage Envy; Fontana (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Tips and bonuses

Sign-on bonus

Healthcare for full-time

401(k) matching for full-time

Paid time off

Referral program

Employee Assistance Program

Flexible schedule

Training

Free massage/skincare/stretch service

Product discounts

Job summary

Massage Envy North Fontana is seeking team members who excel in customer service and sales within a wellness-focused environment. You will promote Total Body Care, schedule services, and assist guests with recommendations while maintaining a welcoming clinic flow.

Full-Time and Part-Time roles are available. The position includes competitive hourly pay, tips, bonuses, and benefits for full-time staff, plus a flexible schedule and ongoing product/service training.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Math skills

People skills

Job description

Massage Envy North Fontana is seeking team members who excel in customer service and sales within a wellness-focused environment. You will promote Total Body Care, schedule services, and assist guests with recommendations while maintaining a welcoming clinic flow.

Full-Time and Part-Time roles are available. The position includes competitive hourly pay, tips, bonuses, and benefits for full-time staff, plus a flexible schedule and ongoing product/service training.